Senior Associate, Branch Manager, Consumer Banking Group

DBS Bank Ltd; Adilabad District; On-site; INR 600,000 - 900,000; Full time

Job summary

DBS Bank Ltd. is seeking a Relationship Management professional for its branch in Adilabad, India. The role focuses on leading a branch team, driving sales and wealth management growth, while ensuring regulatory compliance and high customer satisfaction.

The candidate will coach team members, resolve escalations, and collaborate on marketing initiatives to achieve branch targets. Regular, full-time employment at a DBS branch is expected.

Qualifications

• Experience in branch management or leading sales teams in consumer banking.
• Strong knowledge of retail banking products, wealth management, and regulatory frameworks.
• Proven track record of meeting targets and driving team performance.
• Certifications in financial planning or wealth management are advantageous.

Responsibilities

• Lead and manage the branch team to achieve business targets and deliver exceptional customer service.
• Drive sales performance and wealth management business growth within the branch.
• Ensure strict compliance with regulatory requirements, internal policies, and operational risk guidelines.
• Coach, mentor, and develop team members to enhance their professional capabilities and career progression.
• Resolve customer escalations effectively and maintain high standards of customer satisfaction.
• Collaborate with internal stakeholders to implement strategic initiatives and marketing campaigns.

Skills

Branch management

Sales leadership

Customer service

Wealth management

Regulatory knowledge

Education

Financial planning certifications advantageous

Job description

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

• Lead and manage the branch team to achieve business targets and deliver exceptional customer service.
• Drive sales performance and wealth management business growth within the branch.
• Ensure strict compliance with regulatory requirements, internal policies, and operational risk guidelines.
• Coach, mentor, and develop team members to enhance their professional capabilities and career progression.
• Resolve customer escalations effectively and maintain high standards of customer satisfaction.
• Collaborate with internal stakeholders to implement strategic initiatives and marketing campaigns.

Requirements

• Proven experience in branch management or leading sales teams within the consumer banking sector.
• Strong understanding of retail banking products, wealth management, and financial regulatory frameworks.
• Demonstrated track record of meeting business targets and driving team performance.
• Excellent leadership, interpersonal, and communication skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Relevant professional certifications in financial planning or wealth management are highly advantageous.

Location

Adilabad

Job

Relationship Management

Schedule

Regular

Employee Status

Full time