Senior Analyst-Survey Programming

Ugam Solutions Private Limited; Thane; On-site; INR 600,000 - 900,000; Full time

Job summary

Merkle is seeking a Survey Programmer to script multi-market surveys on the VOXCO/Forsta platform, ensuring accuracy and end-to-end QA with a focus on on-time delivery. The role involves testing, client-facing data delivery, and troubleshooting across a 24/7 operation in Mumbai Thane.

The candidate should have a bachelor’s degree in CS/IT/Statistics and 2+ years of related experience, with strong JS/HTML/CSS skills and the ability to collaborate with internal teams.

Qualifications

• Bachelor's degree in computer science, Information Technology, Statistics, or a related field.
• 2+ years of experience with VOXCO, Forsta or similar survey programming software.
• Experience scripting multi-market complex projects.
• Program and script high-complexity surveys with on-time delivery and end-to-end QA.
• Provide technical support and troubleshooting for survey-related issues.

Responsibilities

• Script surveys on the survey platform per specifications with quality assurance.
• Test surveys, review data, and provide high-quality links to clients.
• Coordinate with project managers and client services to finalize materials.
• Review questionnaires and optimize data layout for quality and UX.
• Develop innovative approaches to streamline programming and project efficiency.

Skills

JavaScript

HTML

CSS

Survey programming

Client communication

Multitasking

Education

Bachelor's degree in CS/IT/Statistics

Tools

VOXCO

Forsta

Job description

The purpose of this role is to deliver analysis inline with client business objectives, goals, and to maintain, develop and exceed client performance targets.

Job Description: Survey Programming

The purpose of this role is to script surveys on the survey platform, ensuring accurate execution according to specifications, with a focus on on-time delivery and end-to-end quality assurance.

Bachelor’s degree in computer science, Information Technology, Statistics, or a related field. 2+ years of experience working with VOXCO, Forsta or similar survey programming software experience would be added advantage. Experience of scripting multi-market complex projects. Program and script high-complexity surveys on the Survey platform, ensuring accurate execution according to specifications, with a focus on on-time delivery and end-to-end quality assurance. Conduct thorough testing of surveys, review data, and provide high-quality links to clients. Be able to provide technical support and troubleshooting for survey-related issues. Coordinate with internal project managers / client services team members to finalize materials; provide guidance on tool functionality and solutions. Review survey questionnaires and make recommendations for efficient programming and optimal data layout to improve data quality and user experience. Develop, test, and implement innovative approaches, functions, and solutions to streamline survey programming and enhance project efficiency. Strong understanding of JavaScript, HTML, CSS, and other relevant programming languages. Should be comfortable to work in night shifts – rotational, 24/7 operational support and working on weekends - Roaster. Client-focused with strong consulting, communication, and collaboration skills. Emotionally intelligent, adept at conflict resolution, and thrives in high-pressure, fast-paced environments. Demonstrates ownership, problem-solving ability, and effective multitasking and prioritization.

Location: DGS India - Mumbai - Thane Ashar IT Park

Brand: Merkle

Time Type: Full time

Contract Type: Permanent

About dentsu: For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for our work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way. Find out more about us. Who we are. Our Social Impact. Our work.