Senior Analyst, Rewards Operations

Diageo Business Services India Pvt. Ltd.; Bengaluru; Hybrid; INR 2,200,000 - 3,600,000; Full time

Job summary

Diageo is seeking a Senior Global Reward Operations professional based in Bangalore to lead operational delivery for salary, bonus, and long-term incentives managed on Workday. You will drive data governance, process improvements, and cross-functional engagement across HR and Finance to ensure accurate and timely reward processes.

The role focuses on maintaining compliance and optimizing global reward workflows.

Qualifications

• Experience in HR Reward operations
• Strong data quality and governance skills
• Ability to engage with HR partners and senior stakeholders
• Process improvement and governance experience

Responsibilities

• Lead operational delivery for global reward processes
• Own data quality and governance for ARC, bonuses and long-term incentives
• Collaborate with HR BPs, Reward teams and Exec Reward across markets
• Manage daily operations and deputise for GRO manager
• Develop and maintain correction templates and trackers for ARC closures

Skills

Data governance

Reward processes

Stakeholder engagement

Analytics

Tools

ServiceNow

Job description

About the Function

Global Business Operations keeps our business moving, connecting markets, streamlining processes and keeping everything running smoothly at scale. With teams across Bangalore, Budapest, Bogotá, Gurugram, and Manila, GBO delivers the essential services that support our day-to-day performance, from finance to operations and beyond. It’s a truly global environment, where collaboration across time zones and cultures is part of everyday life. You’ll gain exposure to different markets, build skills for the future and develop a broad understanding of how a business operates at scale. It’s a great place to learn, grow and see the bigger picture.

About the role

Global HR Operations is Diageo's HR Shared Service organization, providing services through First Point centres located in Budapest, Nairobi and Bangalore.

The Global Reward Operations (GRO) team partners with Global Reward COEs, HR Business Partners, Executive Reward, Technology and HR Operations to deliver operational excellence across the Annual Reward Cycle (ARC), Global Employee Recognition programme, and other global reward processes.

The role is responsible for leading operational delivery, process governance, Tier 2 support, customer engagement, and continuous improvement to ensure compliant, efficient, and seamless global reward and recognition operation:

• Financial Provide data and logistical processes which enable the business to effectively manage salary, stock and bonus budgets which are multi-million-pound investments.
• Market Complexity Engage Globally with HR BPs, Reward teams, Executive Reward, senior Line Managers, Diageo IS and HR Process Governance, People Data Governance Drive/lead a process improvement and simplification agenda for Reward processes and technologies.

Responsible for handling the daily operation of the team. Deputise for the Global Reward Operations Manager.

Purpose of Role :The purpose of the role is to enable the critical reports and processes of Salary Review, Bonus and Long-Term Incentives for the Global Diageo population that use the Workday platform, also delivering offline reports to support Leads/managers.

Top Accountabilities

• Process and Engagements Data Enables processes to ensure there are accurate data, effectively supporting the Annual Reward Cycle.
• Delivers solutions to eradicate poor data quality issues that are barriers to the brilliant execution of reward processes.
• Partners effectively with other stakeholders to ensure they can effectively deliver on their responsibilities with regard to data quality.
• Controls & Compliance: Ensure relevant data and processes are handled in line with Diageo Controls and Risk Management expectations (100% compliant) as well as GDPR requirements.
• Process Management Annual Reward Cycle Mapping of market specific corrections Data quality - reports: focal point between Data Governance and Reward for corrections Engagement with First Point teams & Trainings for First Point teams (reward DQ): focus on JML to implement control points where they can detect data errors Mass uploads: provides support to Reward, reviews mass upload data, engagement with Tech CoE Creates and drives new template where Reward Managers can submit corrections Assigns relevant WD accesses and receives training on using the same Design of new correction process: ARC related data corrections in WD, statement corrections (replacing INT files) Preparation for unknown ARC corrections Tracker is built to gain all corrections needed after ARC closure and used and rigorously maintained to track all corrections globally. The tracker provides base for all analysis. New 'correction request' template is implemented and communicated Preparation for known corrections (market variations): All known corrections are prepared, templates to be used (if offline), step-by-step process / timelines / R&R is signed off by applicable markets and GRO Leadership Page 2 ARC manual adjustments - globally: Responsible to own the known and unknown manual correction process (based on the previously signed off new process) Maintains tracker and Service now queues reports on correction statuses to both GRO and Reward Correct & Load Reward Statements Known correction Including MIP corrections
• Customer Engagement Partners with and delivers appropriate interventions for first point, HR Business Partners, Reward Managers, Executive Reward for the successful completion of the Annual Reward Cycle.

Barriers to Success in Role

• Inability to work under tight schedule and pressure
• Inflexibility on role and responsibilities
• Ineffective planning and prioritization of activities (considering the breadth of the scope and the relatively limited resources we have)
• Lack of attention to detail
• Ineffective customer engagement and management of relationships
• Inability to transform analyses into benefit insights related to our business priorities

Flexible Working Options

Based on ops need, this role is Bangalore based and normal flexible working arrangements and policies will apply.

Working with us Flexibility is key to our success.

Talk to us about what flexibility means to you, so that you’re supported to manage your wellbeing and balance your priorities from day one.

We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including:

Our purpose is crafting iconic drinks chosen for life’s moments. And it’s our people, with their different experiences, perspectives and talents, who make that possible.

We value diversity in its broadest sense and want everyone to feel they can belong, give and strive for their personal best.

You’ll work alongside people with different backgrounds, experiences and perspectives — challenging, supporting and learning from one another as one outstanding team.

Together, we’re constantly learning and improving, combining the strength of our people, capabilities and iconic brands to improve, grow and win.

Wherever you join us, you’ll have the opportunity to give, make an impact and play your part in making life’s moments mean a little more.

Ready to bring your best? This could be your opportunity. If you require a reasonable adjustment, please ensure that you gain this information when you submit your application.

Worker Type :Regular Primary Location:Bangalore Karle Town SEZ Additional Locations : Job Posting Start Date : 2026-09-28

With more than 200 brands sold in over 180 countries, we are home to a diverse portfolio of drinks enjoyed around the world. Every day, our talented colleagues bring creativity, expertise and passion to the brands people know and love. From established favourites to exciting new launches, the brands we build are shaped by culture, connected to local communities and made for life’s moments.

By understanding our consumers and building strong, trusted relationships with our customers, we help our brands remain relevant, distinctive, and accessible.

Our founders, including Arthur Guinness, John Walker and Charles Tanqueray, were visionary entrepreneurs whose ambition and ingenuity helped shape the drinks industry.

Today, that pioneering spirit lives on through our people.

Join us and you’ll work alongside talented colleagues from around the world, bringing together different perspectives, experiences and specialist skills.

Together, you’ll challenge convention, explore new possibilities and help shape a more inclusive and sustainable future.

You’ll be empowered to learn, grow, thrive, and make a lasting impact.

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