Senior Analyst -Payroll Operation

DIAGEO India; Bengaluru; On-site; INR 900,000 - 1,200,000; Full time

Job summary

DIAGEO India seeks a Senior Analyst - Payroll Operations to support Global Benefits Operations and HR/payroll processes across multiple regions. You will handle benefits PO creation, invoice management, vendor relations, reporting, and query resolution, while driving process improvements and governance.

The role requires strong analytical abilities, data reconciliations, and experience with Workday/HR systems. The position emphasizes cross-functional collaboration and global policy compliance.

Qualifications

• Strong understanding of HR processes and data management.
• Payroll experience is highly valued.
• Strong analytical, numerical, and problem-solving skills.
• Vendor management skills
• Employee communication
• Advanced MS Excel skills, including formulas and pivot tables.
• Experience in process mapping.
• Experience in extracting and reconciling data from various sources.

Responsibilities

• Financial: Ensure timely and accurate completion of all in-scope reporting activities.
• Regularly review and update Process Steps, Maps, Work Instructions, Benefits Matrices, Benefit Guides, Factsheets, and FAQs. Make them available to relevant teams, conduct necessary training, and ensure consistency and accuracy in communications materials.
• Perform all CARM controls and data reconciliations, resolving any issues.
• Review and reconcile vendor invoices within agreed timelines to ensure payments are made as per the agreed SLA’s.
• Coordinate with global teams to optimize benefits program delivery across regions.

Skills

HR processes

Payroll experience

Analytical skills

Vendor management

Employee communication

MS Excel

Process mapping

Data reconciliation

Tools

MS Excel

Job description

Job Description

Job Title: Senior Analyst -Payroll Operation

Context/Scope

As part of the Group Reward and Benefits Operations team, you will play a crucial role in developing a high-performing and highly engaged Global Benefits Operations team. Reporting directly to the Assistant Manager - Global Reward and Benefits Operations, your responsibilities will include handling critical activities such as Benefits Purchase Order creation, invoice management and reconciliation, vendor management, report generation and distribution, and query management. Your outstanding customer management, financial control, governance application, and execution skills will be key to the success of these projects. Applying your extensive experience in HR and payroll operations, or HR and payroll service delivery, process engineering, and process simplification, you will implement standard methodology fits processes and data management strategies to enhance operational efficiency and accuracy across multiple regions and time zones., Proficiency in employee communications for benefits programs, ensuring clear and effective dissemination of information. Skilled in benefits process design to optimize efficiency and effectiveness of program administration, Strong analytical skills to assess and improve benefits program performance and outcomes. Expertise in vendor management, encompassing performance monitoring, invoice and payment management, issue resolution, relationship management, and service review and improvement.

• Financial
• Ensure timely and accurate completion of all in-scope reporting activities.
• Regularly review and update Process Steps, Maps, Work Instructions, Benefits Matrices, Benefit Guides, Factsheets, and FAQs. Make them available to relevant teams, conduct necessary training, and ensure consistency and accuracy in all communications materials.
• Perform all CARM controls and data reconciliations, resolving any issues.
• Review and reconcile vendor invoices within agreed timelines to ensure payments are made as per the agreed SLA’s.

Leadership Responsibilities

• Leverage insights to find opportunities for process and workflow improvements.
• Apply strong in social skills motivate and align multiple teams, business processes, and data and technical governance.
• Drive significant simplification and efficiency in processes and systems to support the global productivity agenda.
• Ensure all controls and processes meet internal and external regulatory requirements.
• Collaborate effectively with cross-functional teams across Diageo and with vendor teams.

Purpose of Role

The Global Benefits Operations team supports various benefit processes (e.g., product allowance, car allowance, health insurance) for European markets. The Junior Manager will define, document, and improve both online and offline benefit processes and ensure a successful annual benefit enrollment for the entire European population. The role aims to scope out, document, and enhance the respective processes across Europe, reviewing and updating procedures in accordance with new legislation and regulatory requirements.

Top 3-7 Accountabilities

• Ensure all in-scope reporting activities are completed accurately and on time.
• Regularly review and update Step Maps, Work Instructions, Benefits Matrices, Benefit Guides, Factsheets, and FAQs, making them accessible to appropriate teams, and ensuring consistency and accuracy in communications materials.
• Perform all CARM controls and data reconciliations, resolving any issues. Continuously find opportunities to improve operational efficiency and effectiveness. Implement process improvements and automation initiatives to streamline operations and drive business results.
• Demonstrate strong experience with Workday operations, ensuring all required actions are delivered in the system to facilitate benefits administration and other processes.
• Ensures continuous improvement by developing effective benefits process designs to optimize efficiency and effectiveness in program administration.
• Responsible for applying strong analytical skills to assess and enhance benefits program performance and outcomes.
• Demonstrates strong vendor management skills overseeing performance monitoring to ensure optimal outcomes.
• Decreasing payroll workflow requirements for LCS PCE supporter.
• Train staff and ask for technical design input for new data integration code and clean data.
• Coordinate additional benefit features and report automation in multiple languages, consider each asset to the synergy of people and partner.
• Confirm product information for trends and best practices with product launch platform.
• Improved software procedures for light area of continuous improvement across categories to fully explore the system.
• Wrap up business data for new tools, new engagement models, and adopt changes to reduce costs and productivity.

Qualifications And Experience Required

• Strong understanding of HR processes and data management
• Payroll experience is highly valued.
• Strong analytical, numerical, and problem-solving skills.
• Vendor management skills
• Employee communication
• Strong analytical skills
• Process designing
• Methodical, logical, organized, and flexible approach to work.
• Excellent English language skills.
• High attention to detail.
• Advanced MS Excel skills, including formulas and pivot tables.
• Experience in process mapping.
• Experience in extracting and reconciling data from various sources.

Barriers to Success in Role

• Inability to lead change within the business.
• Difficulty in quickly establishing relationships and leading mixed business and partner teams.
• Failure to apply a continuous improvement mentality.
• Lack of credibility with internal and external stakeholders.
• Lack of business situational awareness.
• Inability to collaborate in line with Diageo’s dial-up behaviors.
• Hesitating or waiting for detailed conditions before implementing bold, exciting ideas.
• Suppressing dissent to achieve team unity.Disengaging when disagreeing with a decision.
• Adding extensive checkpoints to the process to mitigate risk.

Flexible Working Statement

Flexibility is key to our success. Talk to us about what flexibility means to you, so that you’re supported to manage your wellbeing and balance your priorities from day one.

Diversity Statement

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We adopt diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, attitudes, and more. Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to new heights and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Worker Type

Regular

Primary Location:

Bangalore Karle Town SEZ

Job Posting Start Date

2026-08-17

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