Senior Analyst - OTC

Maersk; Chennai; On-site; INR 700,000 - 1,100,000; Full time

Benefits offered by this job

Work-life balance

Flexible working arrangements

Global exposure

Job summary

Maersk is seeking a detail-oriented Customer Billing & Cash Application Analyst to join the finance team in Chennai. You will prepare manual invoices, record payments, and apply receipts to invoices while coordinating with internal teams to resolve payment inquiries.

The role emphasizes bank reconciliation, timely processing, and accurate reporting. You\'ll work with stakeholders across CS, Sales, and Disputes to ensure correct cash allocation, resolve discrepancies, and drive process

Qualifications

• Highly developed communication skills both verbal and written.
• Strong analytical skills
• Strong skills using Microsoft Excel and Word
• Excellent negotiation skills and a win-win attitude
• Excellent Analytics and Solution Based Approach
• Capability to work on cross functional objectives
• Multitasking ability

Responsibilities

• Prepare and process manual invoices for customers.
• Posting bank statement on a daily basis within the SLA & Quality.
• Booking payments against invoices based on remittance details
• Reconciling bank accounts against system on a daily basis
• Collaborating with the stakeholders to resolve issues
• Following up on customer in order to resolve discrepancies on unapplied cash and ensuring the correct allocation of funds
• Generate and distribute invoice reports to management.
• Ensure compliance with company policies and financial regulations.
• Assist in the development and implementation of invoicing procedures (Customer Billing)

Skills

Strong analytical skills

Excellent communication

Microsoft Excel

Microsoft Word

Negotiation skills

Multitasking

Tools

Microsoft Excel

Microsoft Word

Job description

About Maersk: Maersk is a global leader in integrated logistics with a rich history of over a century, dedicated to setting new standards in efficiency, sustainability, and excellence. With a presence in 130 countries and a diverse workforce of over 100,000 employees, we shape the future of global trade and logistics through innovation and collaboration.

We are seeking a detail-oriented and organized Customer billing & Cash application Analyst to join our finance team. The ideal candidate will be responsible for manual customer billing and responsible to books daily payments received in bank from the customers also manage to apply invoices against the payment received and to collaborate with internal teams to resolve payment-related inquiries.

Senior Analyst, OTC

The ideal candidate will be responsible for accurately processing payments received in the bank and apply them to outstanding invoices on a daily basis. Also Reconcile bank accounts and ensure daily receipt reconciliation is completed on time and accurately by ensuring accuracy and timeliness in the processes. This role requires strong analytical skills, proficiency in financial tools, and the ability to work collaboratively with the customers various stakeholders to resolve discrepancies and follow up on customer queries and disputes. Also should be responsible to Identify and apply unknown cash receipts to the appropriate receivable.

Responsibilities:

• Prepare and process manual invoices for customers.
• Posting bank statement on a daily basis within the SLA& Quality.
• Booking payments against invoices based on remittance details
• Reconciling bank accounts against system on a daily basis
• Collaborating with the stakeholders to resolve issues
• Following up on customer in order to resolve discrepancies on unapplied cash and ensuring the correct allocation of funds
• Generate and distribute invoice reports to management.
• Ensure compliance with company policies and financial regulations.
• Assist in the development and implementation of invoicing procedures (Customer Billing)

KEY RESPONSIBILITIES:

• Reviews and modify statements of account and ensure appropriate attention to details within SLA and customer requirements.
• Evaluates business reports, identify invoices outstanding and generate calls lists and initiate customer calls enabling effective collection with promise to pay.
• Analyses customer account exposed for high overdue as per SOP (cluster’s segmentation)
• Track on SOA and dunning sent to the customers on time and save it for control and audit purposes.
• Timely and accurate resolution of queries/disputes via liaison with both the external customer and our internal customers (CS, Sales, Counterpart (ICB) & Dispute team)
• Reviews of on-account payments and advise OTC team of where payments should be applied

REQUIREMENTS:

• Highly developed communication skills both verbal and written.
• Strong analytical skills
• Strong skills using Microsoft Excel and Word
• With excellent negotiation skills and a win-win attitude
• With Excellent Analytics and Solution Based Approach
• Capability to work on cross functional objectives
• Multitasking ability

What We Offer:

• Impact: Your work directly contributes to the success of our global operations.
• Opportunity: Ample opportunities for professional and personal growth.
• Innovation: Join a forward-thinking team embracing cutting-edge technologies.
• Global Exposure: Collaborate with diverse colleagues in an international business environment.
• Work-Life Balance: We value work-life balance and offer flexible working arrangements.

Join Maersk: Embark on a rewarding career journey with Maersk, where you'll contribute to redefining global logistics and trade while advancing your career in a dynamic and inclusive workplace.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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