Senior Analyst - IT Procurement

Golden Opportunities; Dadri; In loco; INR 1.800.000 - 3.000.000; Tempo pieno

Descrizione del lavoro

Golden Opportunities in India seeks a procurement operations expert to manage supplier onboarding, TPRM and CLM activities using SAP Ariba and ServiceNow. You will coordinate risk assessments, due diligence, and remediation, while monitoring SLAs and KPIs and driving process improvements.

You will mentor analysts, deliver operational reports and dashboards, and ensure governance of contract lifecycle activities across teams.

Competenze

• Bachelor's degree and strong hands-on experience in procurement operations including supplier onboarding, third-party risk management (TPRM) and/or CLM.
• Proficiency in SAP Ariba (SLP and Contracts) and ServiceNow (SNOW) and supplier due diligence, contract administration, SLA/KPI monitoring.
• Experience with UAT, stakeholder management and MS Office is required.

Mansioni

• Manage complex supplier onboarding, third-party risk and contract lifecycle cases in SAP Ariba and SNOW.
• Act as a functional SME for SAP Ariba SL P and Contracts modules and support UAT.
• Coordinate third-party risk assessments, due diligence, and remediation tracking end-to-end.
• Review contract metadata, obligations and renewal activities in CLM governance.
• Monitor SLA/KPI performance, perform root cause analysis, and drive CAPA actions.
• Provide guidance, quality reviews, coaching, and training to Analysts.
• Develop operational reports and dashboards to improve service delivery and performance.

Conoscenze

SAP Ariba

ServiceNow

UAT

TPRM

CLM

SLA/KPI monitoring

Root cause analysis

Stakeholder management

Supplier onboarding

Coaching/mentoring

Dashboards & reporting

Microsoft Office

Formazione

Bachelor's degree

Descrizione del lavoro

Key Skills

• Manage complex and escalated supplier onboarding, third-party risk, and contract lifecycle cases in SAP Ariba and ServiceNow (SNOW).
• Act as a functional subject-matter expert for SAP Ariba (SLP and Contracts modules) and ServiceNow workflows, including support for User Acceptance Testing (UAT).
• Own end-to-end coordination of third-party risk assessments, supplier due diligence activities, and remediation tracking.
• Review contract metadata, obligations, milestones, and renewal activities while supporting CLM governance requirements.
• Monitor SLA and KPI performance, conduct root-cause analysis, and implement corrective and preventive actions.
• Provide guidance, quality reviews, coaching, and training support to Analysts.
• Develop operational reports, dashboards, and process improvement recommendations to enhance service delivery and operational performance.
• Strong understanding of supplier onboarding, Third-Party Risk Management (TPRM), and Contract Lifecycle Management (CLM) operations.
• Experience supporting SAP Ariba and ServiceNow configuration changes, enhancements, and User Acceptance Testing (UAT).

Mandatory Skills

Candidates must have a bachelor s degree and strong hands-on experience in procurement operations, including Supplier Onboarding, Third-Party Risk Management (TPRM), and/or Contract Lifecycle Management (CLM).

Proficiency in SAP Ariba (SLP and Contracts modules) and ServiceNow (SNOW), supplier due diligence, contract administration, SLA/KPI monitoring, root cause analysis, compliance, stakeholder management, and Microsoft Office are required.

Good to Have Skills

Experience in SAP Ariba and ServiceNow configuration changes, enhancements, and User Acceptance Testing (UAT), along with CTPRP or equivalent certification, is preferred.

Exposure to procurement governance, supplier risk management, contract administration best practices, operational dashboards, continuous improvement initiatives, and mentoring or quality oversight of junior team members would be an added advantage.