Senior Analyst Identity Management

M&G Global Services; Pune District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

M&G Global Services in India seeks an experienced Identity and Access Management professional to manage the lifecycle of user accounts and access rights across systems and applications. You will ensure timely onboarding and offboarding, respond to IAM incidents, and support internal/external audits.

You will define, maintain, and optimize roles and permissions to enforce consistent access controls, collaborate with IT and security teams, and drive continuous improvements with

Qualifications

• Manage lifecycle of user accounts and access rights across systems.
• Respond to IAM-related incidents and audits.
• Define, maintain, and optimize roles and permissions to enforce access controls.
• Collaborate with IT and security teams to investigate IAM issues.

Responsibilities

• Oversee onboarding and offboarding processes for users across multiple applications.
• Address IAM incidents, access requests, and policy violations.
• Support internal and external audits related to identity and access management.
• Identify gaps in IAM processes and drive improvements.
• Communicate security requirements and improvements to stakeholders.

Skills

IAM

Access management

Onboarding

Offboarding

Risk awareness

Tools

Jira

Confluence

Job description

About M&G India We are M&G India, the strategic innovation and digital hub for M&G. Established in 2003, we have offices in Mumbai and Pune. Our teams work closely with colleagues across the Group worldwide to drive transformation, build digital capability, and support sustainable growth. By leveraging technology, AI, automation, and process excellence, we bring new ways of thinking to improve outcomes for both customers and colleagues. Grounded in a vibrant culture with strong foundations, we are central to how M&G is transforming as a business.

About M&G

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

Manage the lifecycle of user accounts and access rights across systems and applications, ensuring timely onboarding and offboarding. Respond to and resolve IAM-related incidents, such as access request queries. Issue with JML processes or support internal/external audits in investigations. Define, maintain, and optimize roles and permissions to enforce consistent access policies and reduce risk of privilege escalation Collaborate with IT and security teams to investigate and resolve the Identity and Access management related issue. Work collaboratively with other Identity functions, as well as the wider Enterprise Security and M&G Plc organisation, to ensure the secure and stable delivery and operation of IAM. Oversight of the IAM mailboxes ensuring they are managed and queries are answered in a timely manner. Identify any gaps in processes and drive through changes to make the controls more effective. Always look for improvements within processes and controls and have continuous improvements plans.

• Investigate and gather evidence on any audit queries received from internal or external auditors.
• Proactively manage all stakeholder expectations through either effective resolution of or updating on progress of their outstanding queries.
• Provide advice for the on boarding of new applications and maintenance of existing roles to ensure that they are correctly classified, tagged, and have appropriate security controls in place.

Contribute to security awareness training programs related to IAM for employees. Can act as a project manager from ideation process, influencing decisions to delivery and proactively look for opportunities and tools to improve the process. Should be able to manage team of technical engineers and lead at all levels. Should be able to clearly articulate business values to the senior stakeholders and should be able to challenge them. Understand the risk and controls around the platforms. Be able to appreciate truly Agile ways of working/development using tools like Jira/Confluence. Collaborate with peers across various levels for experiential learnings. Focus on scalability, resilience, security, quality and continuous rigour to reduce technical debt.

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

M&G is a leading international savings and investments business, managing money for around 4.6 million individual clients and more than 900 institutional clients in 38 offices worldwide. As at 31 December 2024, we had £345.9 billion of assets under management and administration. Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.