Senior Analyst - Claims Service

Marsh Risk; Mumbai; On-site; INR 600,000 - 800,000; Full time

Job summary

A leading insurance broker in Mumbai is seeking a Specialist for the Claims Service team. This hybrid role requires a minimum of 3 years of experience and a graduate degree. The ideal candidate will have a good command of English and experience in handling insurance claims. You will gain exposure to complex claims handling and enhance your client management skills. Marsh fosters a diverse and flexible work environment, requiring onsite presence for at least three days a week.

Qualifications

• Experience in handling Insurance claims is preferred.
• CII certification is a plus.
• Post-Graduation/Certificate Courses in Insurance would make you stand out.

Responsibilities

• Handling complex claims effectively.
• Gaining in-depth understanding of claims processes within the first 90 days.
• Collaborating with stakeholders to fulfil role expectations.

Skills

3+ years of work experience

Good command over spoken and written English

Ability to prioritise and organise tasks

Eye for detail and innovative mindset

Education

Graduate in any stream

Job description

Overview

We are seeking a talented individual to join our Claims Service team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office.

Position

Specialist – Claims Service (Grade C1)

What can you expect

• Excellent exposure to complex & diverse claims handling.
• Opportunity to enhance Claims knowledge and understanding & build on client management skills.
• As a new colleague, you will be provided with Business Overview/Insights, in-depth process training, roles & responsibilities overview, expectations of various stakeholders to make you successful in this role.
• Within the first 30 days, gain a good understanding of the role and requirements. Within 60 days, attain competency and a good understanding of process and systems; within 90 days, be able to handle claim processing with limited support.

What you need to have

• 3+ years of work experience
• Graduate in any stream
• Fair understanding of Insurance Broking business and dynamics
• Good command over spoken and written English
• Superior comprehension and articulation skills
• Ability to prioritise and organise tasks, work within stiff timelines
• Eye for detail and innovative mindset

What makes you stand out

• CII certification
• Post-Graduation/Certificate Courses in Insurance
• Experience on handling Insurance claims

About Marsh and our commitment

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC).

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

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