Senior Analyst - Billing/Invoicing Lead to cash

HCL Technologies Limited; Greater Noida; Sur place; INR 900 000 - 1 400 000; Plein temps

Résumé du poste

HCL Technologies Limited in Greater Noida, UP, seeks a Senior Analyst - Billing/Invoicing Lead to cash to manage billing transactions, update customer accounts, and generate reports.

You will handle customer queries via calls, email, chat; coordinate with order management, collections, and cash applications; ensure timely processing.

The role requires strong English, analytical skills, and the ability to multi-task across stakeholders; billing certifications are a plus.

Qualifications

• Listed B.Com/BBA or equivalent graduation.
• Billing and invoicing certifications are optional but valuable.
• Strong English communication; JLPT L3/L2 in Japanese is a plus.

Responsabilités

• Answer customer queries via calls, emails, chat.
• Resolve requests about account status, outstanding payments, invoices, or delivery documents.
• Coordinate with Order Management, Collections, Dispute, and Cash Application to resolve inquiries.
• Process accounts receivable related to finance functions as required.
• Adhere to TAT and currency, manage queues and inquiries per metrics.
• Report daily performance and update all performance logs.

Connaissances

Billing & invoicing

English proficiency

Japanese JLPT L3/L2

Analytical thinking

Stakeholder coordination

Formation

B.Com/BBA or equivalent

Description du poste

Senior Analyst - Billing/Invoicing Lead to cash Senior Analyst - Billing/Invoicing Lead to cash India Job Description Senior Analyst - Billing/Invoicing Lead to cash Greater Noida, Uttar Pradesh

Job Summary

Responsible for maintaining accurate records of all billing transactions. This includes updating customer accounts, processing payments, and generating reports on billing activities.

Key Responsibilities

Roles and Responsibilities:

• Answer customer's queries via customer calls, emails, chat
• Resolve customer requests such as; checking product availability for a certain point in time, order status, request for a price quotation, request for information about account status and outstanding payments, and request an account statement, a copy of an invoice, or delivery document.
• Coordinate other departments such as Order management, collections dispute, and cash application team to resolve a customer inquiry.
• Process account receivable related to finance functions as required.
• Adhere to TAT and currency and manage queues and inquiries as per agreed metrics.
• Report out daily performance and update all performance and update all performance logs abilities.

Skill Requirements

Qualification :

• Good communication skills with good command in English
• Fluency in third languages ;Japanese JLPTCertificate L3/L2
• Good analytical skills and problem-solving
• Good listening and comprehension abilities
• Multitasking and ability to coordinate with multiple stakeholders
• Can do attitude and flexible with scope of works

Other Requirements

1. B.Com/Bba Or Equivalent Graduation Is Required.
2. Relevant Certifications In Billing And Invoicing (Optional But Valuable) Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026totaled $14.8billion.