Senior Analyst - Applications Programming

Bank of America; Chennai District; On-site; INR 1,400,000 - 2,400,000; Full time

Job summary

Bank of America in Chennai/Hyderabad seeks an experienced IAM specialist focusing on Identity and Access Management. You will develop SSO policies, troubleshoot onboarding issues, and collaborate with business and tech teams to implement secure integrations.

The role requires deep knowledge of Ping Access/Ping Federate, LDAP, SAML, OAuth2/OIDC, and MFA/FIDO, with strong analytical and communication skills. A strong foundational background supports this critical security function.

Qualifications

• Experience with Ping Access (SSO) and Ping Federate.
• Knowledge of LDAP, SAML, OAuth2.0 / OIDC protocols and frameworks.
• Knowledge of Multifactor Authentication (MFA) / FIDO; strong analytical and problem-solving skills.

Responsibilities

• Create SSO policies as per business requirements.
• Troubleshoot SSO related issues during onboarding of enterprise applications.
• Conduct deep-dive research, analysis, and resolution of issues.
• Collaborate with Business & Technical analysts to implement enhancements and integrations.
• Assist users and application teams to resolve system and business process questions for specific applications (e.g., web services, Unix, Core Java, LDAP).
• Track issues in ReqIT/Jira per documented processes and SLAs.
• Develop custom solutions in Ping Federate; design authentication solutions and document use cases and configurations.

Skills

Ping Access

Ping Federate

LDAP

SAML

OAuth2/OIDC

Multifactor Authentication

FIDO

Analytical skills

Communication skills

Education

Bachelor’s degree in Computer Science / Information Security

Job description

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’s physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role‑specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non‑banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview

Global Information Security (GIS) – Cyber Security Technology, Identity & Authentication Services (GIS CST – IAS) team is responsible for defining, documenting, and publicizing strategic roadmap for various Identity and Access Management technology stacks for Bank of America. The team looks into the industry best practices in IAM area and works to align them to enterprise needs.

Job Description

This role involves specialization in Identity and Access Management (IAM) technologies with deeper understanding of SSO and authentication, directory services, . The individual must be able to meet demands of working across multiple work streams, communicate effectively with senior technology leaders and business partners. Organized evidence of compliance and producing documentation will also be key to this role. Tight coordination with the infrastructure technology organization will also be required.

Responsibilities

• Create SSO policies as per business requirements
• Troubleshoot SSO related issues while onboarding the enterprise applications
• Responsible to do a deep dive research, analysis, and resolution of issues
• Work closely with Business & Technical analysts to implement enhancements and new Integrations
• Responsible for assisting users and application teams to resolve system/ business process questions and issues related to specific applications such as web services, Unix, Core Java, LDAP etc
• Responsible for tracking issues & tasks in ReqIT/Jira by following documented process and procedures and meeting service level agreements
• Responsible for developing custom solutions in Ping Federate, Ping Access Bridge the gap between SSO teams designing solutions and business partners to fully understand and desgin authentication solutions as per their requirements Document the solution use cases, process improvement and SSO configuration modernization

Requirements Education

Bachelor’s degree in Computer Science, Information Security, or a related field

Certifications If Any

NA

Experience Range

7+ years

Foundational skills

Experience of Ping Access (SSO) & Ping Federate Knowledge on LDAP, SAML, OAuth2.0/ OIDC protocols and frameworks Knowledge on Multifactror Authentication/ FIDO Analytical and problem solving skills Excellent oral/written communication skills

Desired skills

Basic networking concepts and knowledge on firewall and load balancer Basic knowledge if RHEL and Windows Server OS Basic knowledge of apache and IIS server configuration

Work Timings

1.30pm to 10.30 pm

Job Location

Chennai/Hyderabad At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well‑being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi‑faced approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.

Partnering Locally

Learn about some of the ways Bank of America is making a difference in the communities we serve.

Global Impact

Learn about the six areas that guide Bank of America's efforts to help make financial lives better for customers, clients, communities and our teammates.

Opportunity and Inclusion

Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success.

Our Values

Learn about our four values that represent what we believe.

Mission Statement

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well‑being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi‑faced approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!