Senior Analyst – Accounts Receivable (GSC)
Metro Global Solution Center (MGSC) is an internal solution partner for METRO, a €29.8 billion international wholesaler with operations in 31 countries through 661 stores and a team of 93,000 people globally. METRO also operates in a further 10 countries with its Food Service Distribution (FSD) business, spanning a total of 34 countries. MGSC is present in Pune (India), Düsseldorf (Germany) and Szczecin (Poland). We provide IT & Business operations support to 31 countries, speak 24+ languages and process over 18,000 transactions a day. We set tomorrow’s standards for customer focus, digital solutions, and sustainable business models.
Website: https://www.metro-gsc.in
Company Size: 600–650
Headquarters: Pune, Maharashtra, India
Type: Privately Held
Inception: 2011
Position Details
- Department: Finance Solution – Accounts Receivable
- Location: Pune
- Shift: European shift (flexible basis process requirement)
Key Responsibilities
- Perform bank receipt allocation in ERP/SAP or other AR processes (customer account reconciliation, customer queries/helpdesk, bad debts provision, dunning, SL close, GL‑SL reconciliation, etc.)
- Review tracking, investigate and reconcile un‑allocated receipts
- Clear open items by coordination with customers and LFIs
- Actively support customers for store closing process and reconcile sales
- Perform activities toward month close, provisions, write‑offs, valuations, classification of AR, etc. as per SOPs
- Follow up for due and outstanding receivables with customers
- Prepare and update SOPs for the work area
- Prepare and develop active dashboards and standard & adhoc reports related to customer O/S aging
- Review and update GL reconciliation of AR – ledger account to customer subledger
- Understand and take action for debit/credit notes issued by customer as per the processes
- Work toward standardising and improving the AR process
- Understand the applications that the process uses
- Achieve and excel productivity targets about transaction processing
- Coordinate with customers and clients for query management and resolving issues
- Conduct process refresher trainings, knowledge tests of team members, update documentation/SOP
- Assist team leaders in preparation of reports – daily, monthly, governance packs
- Perform and document internal controls related activities to assure quality of tasks
- Conduct internal research on authenticity of payments, customer analysis and data insights to improve AR service experience for LFIs
- Ensure compliance with financial policies and procedures of AR
- Reconcile customer ledgers and provide balance confirmations to customers
- Document internal controls and related activities to assure quality of tasks
Any other task as assigned by the Team Leader.
Qualifications
Education
- Commerce graduate or MBA in finance from a reputed university
Experience
- 4+ years of experience in accounting process handling
- 2+ years of experience in accounts receivable process handling in a shared services centre
Skills
- Attention to detail and problem‑solving skills
- Fluent communication and email writing skills to deal with overseas customers
Key Competencies
- Strong understanding of accounting principles and end‑to‑end accounts receivable process
Additional Information
- Environment: Hybrid
- Travel Requirements: As per business requirements
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Finance
Industries
Software Development and IT Services and IT Consulting