Overview
Global Finance Accounts Receivable Associate - India GDC (Gurugram) at ERM. ERM is a leading global sustainability consulting firm, committed for nearly 50 years to helping organizations navigate complex environmental, social, and governance (ESG) challenges. The Global Delivery Centre (GDC) in India is a unified platform designed to deliver high-value services and solutions to ERM7s global clientele, enabling collaboration with international teams and leveraging emerging technologies to support ERM7s mission.
ERM is the world7s largest global pure-play sustainability consultancy, with more than 50 years of market leadership. ERM serves leading organizations and operates from 170+ offices in 40 countries, backed by deep sector and technical expertise. The Accounts Receivable (AR) team is responsible for timely and accurate reconciliation, processing, and collection of project invoices, ensuring quality in cash flow management to meet ERM7s financial objectives, including DSO.
Responsibilities
- Apply skip tracing methods to obtain client AP contact information
- Utilize prioritization list to conduct client reach outs via email, phone, and portal
- Actively document information provided from client reach outs, including invoice stage, any issues, and payment dates on team shared AR report
- Partner with client AP to uncover root causes of potential issues to resolve and obtain payment
- Escalate invoices that get stuck in the invoice lifecycle or become delinquent to AR leadership, other Finance leadership, and/or project teams for support
- Manage queue assignments including write-offs, statement of accounts, payment history reports, and credit invoices
- Meet individual and team KPIs, including DSO
- Ensure compliance with ERM policies and procedures
Skills
- Ability to communicate effectively and professionally with both internal and external customers, across all levels and functions
- Ability to work with minimal direction and in a highly collaborative manner to meet required deadlines and perform all necessary tasks
- Strong organizational skills and attention to detail to prioritize tasks effectively and complete them accurately
- Highly motivated with a strong work ethic to own and drive tasks to full resolution
- Strong computer skills, including Excel
Requirements
- A degree in commerce (B.Com) or (M.Com) or equivalent. Additional courses or certifications in accounting or finance can be beneficial.
- Three to five years accounts receivable experience; professional services experience preferred
- Ability to work 2nd shift
Seniority level
Employment type
Job function
- Accounting/Auditing and Finance
Industries
- Environmental Services, Civil Engineering, and Oil and Gas