Senior Analyst

Societe Generale Global Solution Centre; Chennai District; On-site; INR 600,000 - 900,000; Full time

Job summary

Societe Generale Global Solution Centre in Chennai, India, is seeking a Senior Analyst in Operations – Name Settlements. You will perform clearing and settlements, including pre-matching, fails management and reconciliation for mature markets, ensuring SLA adherence and timely resolution.

The role requires 2–3 years of experience, a graduate/postgraduate (preferably B.Com.), strong analytical and communication skills, and the ability to work with global teams and meet client expectations.

Qualifications

• Knowledge and hands on experience of key markets (Mature and Complex).
• Good communication skills (verbal and written).
• Customer focus is essential for client satisfaction.
• Analytical skills to identify issues and drive improvements.

Responsibilities

• Perform Pre-Matching and Fails Management by adhering to market deadlines.
• Investigate root causes and fix Depot/Nostro breaks.
• Meet operational KPIs and SLAs for the scope of functions.
• Keep up-to-date with market rules and update SOPs accordingly.
• Identify and implement process improvements and drive efficiency.

Skills

Markets knowledge

Communication

Analytical skills

Customer focus

Education

Graduate/Post Graduate (preferably B com.)

Job description

JOB DESCRIPTION

Reference 26000IHN

Functional Title Senior Analyst

Department Operations

Name Settlements

Position Reports To Team Leader

Job Purpose :

• The incumbent of this role must be able to perform Clearing and Settlements function (Fails management, Pre-Matching & Depot/Nostro reconciliation) for most of the mature and complex markets in timely manner to ensure all the SLAs are met. The incumbent should be able to think out of the box and challenge the existing process to ensure continuous improvement.

MAJOR ACCOUNTABILITIES/PRINCIPAL RESPONSIBILITIES

• Accountabilities
• Perform Pre-Matching and Fails Management by adhering to the market and settlement deadlines of specific markets.
• Investigate, perform root cause analysis, and fix to match Depot and Nostro breaks.
• Understand and meet operational KPIs and SLAs of the scope of functions and services to the client.
• Keep abreast of the new changes in the market’s rules.
• Ensure up to date standard operating procedures.
• Performance management - Self.
• Activity Monitoring / Challenges
• Play active role in identifying and implementing process improvements.
• Ensure timely completion of the market specific tasks.
• Endeavour to learn as many markets as possible.
• 121 with the team leaders to track self performance and identify areas of improvement.
• Complete daily checklist in timely manner.
• Ensure that the process documents are up to date and capture all new updates in the market.
• Fluctuating volume.
• Day today issues.
• Key Performance Indicators
• Feedback from Client / Team Leaders
• Process improvements identified and implemented
• Daily checklist
• Ad hoc basis, as and when there is any change in the market rules

FUNCTIONAL SKILLS & KNOWLEDGE REQUIRED

• Knowledge and hands on experience of key markets (Mature and Complex)
• Good communication skills (verbal and written)
• Customer focus
• Analytical Skills

BEHAVIOURAL COMPETENCY REQUIRED

• Commitment, Positive Attitude.
• Eye for details
• Team Player

QUALIFICATIONS

• Graduate/Post Graduate (preferably B com.)

SUBORDINATES

As per team size

FUNCTIONAL RELATIONSHIPS

Internal:

• MIS Team
• Cash management Team
• Static Team
• Reconciliation Team

External:

• Agents / Brokers
• MO and BO teams in London & Paris
• ITEC team in Asia and Paris

RELEVANT & TOTAL YEARS OF EXPERIENCE

• 2 – 3 years of industry experience

WHY JOIN US

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

BUSINESS INSIGHT

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious. Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating, and taking action are part of our DNA. If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating? You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.