Senior Acquisition Manager_Sales-Sales_Punjab

Kotak Mahindra Bank Ltd; Punjab; On-site; INR 1,400,000 - 2,000,000; Full time

Job summary

Kotak Mahindra Bank Ltd is seeking a Senior Acquisition Manager – RL Sales to drive deposits growth by acquiring new customers and deepening existing relationships. You will lead cross-selling of mutual funds, insurance, and other products while ensuring service excellence across branches.

The role requires strong sales acumen, leadership and a customer-centric approach, with accountability for branch performance and regulatory compliance. A strategic, customer-first mindset is essential.

Qualifications

• Experience in retail banking or sales leadership.
• Proven track record in cross-selling financial products.
• Strong understanding of customer service standards.

Responsibilities

• Drive acquisition and deepening of customer relationships to grow deposits.
• Establish and maintain high standards of customer service across branch touchpoints.
• Achieve cross-sell targets for non-deposit products including mutual funds and insurance.
• Generate fee income through product penetration and customer engagement.
• Oversee branch administration and ensure regulatory compliance.
• Manage productivity, performance, and morale of the branch team.
• Own the branch’s break-even and P&L performance.
• Collaborate with product, marketing and other verticals for new initiatives.

Skills

Sales excellence

Leadership

Customer focus

Job description

The Senior Acquisition Manager – RL Sales is responsible for driving the acquisition and deepening of customer relationships to grow the deposit base. The role includes cross-selling financial products, managing branch operations, and ensuring profitability. The ideal candidate will have strong sales acumen, leadership capabilities, and a customer-centric approach.

• Drive enhancement of the deposit pool through acquisition and deepening of customer relationships.
• Establish and maintain high standards of customer service delivery across all branch touchpoints.
• Achieve cross-sell targets for non-deposit products including mutual funds, insurance, and other third-party offerings.
• Generate fee income through effective product penetration and customer engagement.
• Oversee branch administration and ensure adherence to regulatory and compliance norms.
• Manage productivity, performance, and morale of the branch team.
• Take full ownership of the branch’s break-even and P&L performance.
• Liaise with product, marketing, and other verticals for new product development, service enhancements, and sales initiatives.