Senior Acquisition Manager_Sales-Sales_Bihar

Kotak Mahindra Bank Ltd; Bihar Sharif; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Kotak Mahindra Bank Ltd is seeking a Senior Acquisition Manager – RL Sales to lead deposit growth and deepen customer relationships across branch networks. You will drive acquisition, customer service standards, and cross-sell multiple financial products while ensuring profitability and regulatory compliance.

The role demands strong leadership and a customer-first mindset. You will liaise with various verticals to develop new products, enhance services, and implement effective sales initiatives

Qualifications

• Strong sales acumen required.
• Leadership and team management skills advised.
• Customer-centric approach and relationship-building abilities.

Responsibilities

• Drive enhancement of the deposit pool through acquisition and deepening of customer relationships.
• Establish and maintain high standards of customer service delivery across branch touchpoints.
• Achieve cross-sell targets for non-deposit products including mutual funds, insurance, and other third-party offerings.
• Generate fee income through effective product penetration and customer engagement.
• Oversee branch administration and ensure adherence to regulatory and compliance norms.
• Manage productivity, performance, and morale of the branch team.
• Take full ownership of the branch’s break-even and P&L performance.
• Liaise with product, marketing, and other verticals for new product development, service enhancements, and sales initiatives.

Job description

The Senior Acquisition Manager – RL Sales is responsible for driving the acquisition and deepening of customer relationships to grow the deposit base. The role includes cross-selling financial products, managing branch operations, and ensuring profitability. The ideal candidate will have strong sales acumen, leadership capabilities, and a customer-centric approach.

• Drive enhancement of the deposit pool through acquisition and deepening of customer relationships.
• Establish and maintain high standards of customer service delivery across all branch touchpoints.
• Achieve cross-sell targets for non-deposit products including mutual funds, insurance, and other third-party offerings.
• Generate fee income through effective product penetration and customer engagement.
• Oversee branch administration and ensure adherence to regulatory and compliance norms.
• Manage productivity, performance, and morale of the branch team.
• Take full ownership of the branch’s break-even and P&L performance.
• Liaise with product, marketing, and other verticals for new product development, service enhancements, and sales initiatives.