Senior Acquisition Manager-RL SALES-Sales

Kotak Mahindra Bank Ltd; Bihar Sharif; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Kotak Mahindra Bank Ltd is seeking a Senior Acquisition Manager – RL Sales to drive the deposit base and deepen customer relationships. You will lead cross-functional efforts across branches, focusing on revenue growth and service excellence.

This role requires strong sales acumen and leadership, with accountability for P&L and branch performance in a customer-centric environment.

Responsibilities

• Drive enhancement of the deposit pool through acquisition and deepening of customer relationships.
• Establish and maintain high standards of customer service delivery across all branch touchpoints.
• Achieve cross-sell targets for non-deposit products including mutual funds, insurance, and other third-party offerings.
• Generate fee income through effective product penetration and customer engagement.
• Oversee branch administration and ensure adherence to regulatory and compliance norms.
• Manage productivity, performance, and morale of the branch team.
• Take full ownership of the branch’s break-even and P&L performance.
• Liaise with product, marketing, and other verticals for new product development, service enhancements, and sales initiatives.

Job description

The Senior Acquisition Manager – RL Sales is responsible for driving the acquisition and deepening of customer relationships to grow the deposit base. The role includes cross-selling financial products, managing branch operations, and ensuring profitability. The ideal candidate will have strong sales acumen, leadership capabilities, and a customer-centric approach.

• Drive enhancement of the deposit pool through acquisition and deepening of customer relationships.
• Establish and maintain high standards of customer service delivery across all branch touchpoints.
• Achieve cross-sell targets for non-deposit products including mutual funds, insurance, and other third-party offerings.
• Generate fee income through effective product penetration and customer engagement.
• Oversee branch administration and ensure adherence to regulatory and compliance norms.
• Manage productivity, performance, and morale of the branch team.
• Take full ownership of the branch’s break-even and P&L performance.
• Liaise with product, marketing, and other verticals for new product development, service enhancements, and sales initiatives.