Senior Acquisition Manager - Sales and Customer Relationship Management

Kotak Mahindra Bank Limited; Nalanda; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Kotak Mahindra Bank Limited in Bihar is seeking a Senior Acquisition Manager – RL Sales to drive customer acquisition and deepen relationships, focusing on growing the deposit base and cross-selling financial products.

The role requires leadership to manage branch operations, ensure profitability, and maintain high service standards across touchpoints. Strong sales skills and a customer-centric mindset are essential to meet branch targets and drive overall performance.

Qualifications

• Strong sales acumen and ability to drive deposit growth.
• Leadership capabilities to manage branch teams.
• Customer-centric approach across all touchpoints.

Responsibilities

• Drive acquisition and deepening of customer relationships to grow the deposit base.
• Achieve cross-sell targets for mutual funds, insurance, and other products.
• Manage branch operations, productivity, performance, and morale of the branch team.
• Take ownership of branch break-even and P&L performance.
• Liaise with product, marketing, and other verticals for new product development and sales initiatives.

Skills

Sales leadership

Branch management

Customer-centric

Job description

Senior Acquisition Manager_Sales-Sales_Bihar

The Senior Acquisition Manager – RL Sales is responsible for driving the acquisition and deepening of customer relationships to grow the deposit base. The role includes cross-selling financial products, managing branch operations, and ensuring profitability. The ideal candidate will have strong sales acumen, leadership capabilities, and a customer-centric approach. Drive enhancement of the deposit pool through acquisition and deepening of customer relationships. Establish and maintain high standards of customer service delivery across all branch touchpoints. Achieve cross-sell targets for non-deposit products including mutual funds, insurance, and other third-party offerings. Generate fee income through effective product penetration and customer engagement. Oversee branch administration and ensure adherence to regulatory and compliance norms. Manage productivity, performance, and morale of the branch team. Take full ownership of the branch’s break-even and P&L performance. Liaise with product, marketing, and other verticals for new product development, service enhancements, and sales initiatives. Experience Level Senior Level