Senior Accounts Receivable Executive

Medusind; Coimbatore District; On-site; INR 300,000 - 420,000; Full time

Job summary

Medusind is seeking an experienced AR collections professional in India to review insured patient accounts, validate co-pays and deductibles, and maintain contact records for delinquent accounts. You will handle refunds, account adjustments, and payment discrepancies while ensuring accurate reconciliations and monthly reporting.

The role requires strong MS Word/Excel skills and excellent communication to coordinate with payers and patients.

Qualifications

• Experience in accounts receivable collection processes and AR workflows.
• Ability to handle patient billing inquiries and payment resolutions.
• Good communication and data entry accuracy.

Responsibilities

• Review insured patient accounts and validates co-pays and deductibles.
• Maintain records of contacts and attempted contacts with delinquent accounts and payments collected.
• Submit monthly reports on unpaid accounts and repayment progress.
• Provide customer service regarding collection issues, refunds, adjustments, and payment discrepancies.
• Submit monthly refund reconciliation reports to ensure account accuracy.
• Process unapplied balances on patient accounts and explain balances using EOB/ERA details.
• Differentiate between refunds and adjustments and maintain accuracy in MS Word/Excel.

Skills

Accounts receivable

Customer service

Communication

Record keeping

Tools

MS Word

Excel

PDF

Job description

1. Review insured patient accounts and validates all co-pays and deductibles are accurate
2. Maintain records of contacts and attempted contacts with delinquent account patients as well as records of any payments collected from the patients
3. Submit monthly reports on the status of unpaid accounts and any repayment progress
4. Provide customer service regarding collection issues, process patient refunds, process and review account adjustments, resolve payment discrepancies and short payments
5. Submit monthly refund reconciliation reports to ensure all patient/insurance accounts are accurate
6. Process unapplied balances on patient’s account;
7. Explain the breakdown of the balance owed by reviewing the EOB/ERA received from the patient’s insurance
8. Should possess strong skills set in AR scenarios with over 2 years of experience.
9. Should able to differentiate between Refunds and Adjustment
10. Should have strong knowledge in MS WORD/ PDF/ EXCEL .
11. Good in voice calls and probing the required questions with payers for refunding.