Security Operations Manager

Gruve; Pune District; On-site; INR 4,500,000 - 6,500,000; Full time

Job summary

Gruve in Pune, India seeks an experienced technologist to own the AI Fabrik and Pulse AI managed-operations engagements, shaping the operating model, architecture evolution, delivery governance, and the customer executive interface. You will lead a 16-member delivery team, manage staffing and quality, and interface with customer executives, while championing AI and automation in operations.

Executive communication and prior principal/architect experience in managed services are essential, with

Qualifications

• BE/BTech in CS/IT/ETC or equivalent.
• 13–18 years of experience in security operations and data-center infrastructure.
• Prior principal/architect role in managed services with platform-architecture ownership (SIEM/SOC).
• Executive-level communication with ability to work across time zones.
• Delivery governance experience with large teams.

Responsibilities

• Own the target operating model and evolution: log architecture, ingestion roadmap (GCP pipes, Redfish EventService, Hubble filtering), and log-reduction strategy.
• Govern the 16-member delivery organisation: staffing, succession, capability and quality management.
• Own executive reporting: QBRs, risk register, continuous-improvement roadmap.
• Track commercial-adjacent metrics: license utilisation vs 350 GB/day, effort vs scope, and expansion opportunities.
• Champion AI and automation in operations aligned to Gruve's AI SOC practice.
• Serve as final technical escalation; accountable for audit support and security posture.
• Interlock with Gruve solution engineering and the customer CTO organisation.

Skills

Executive communication

Delivery governance

Security operations

Platform architecture ownership

Client/stakeholder coordination

Education

BE/BTech (CS/IT/ETC) or equivalent

Tools

GCP pipes

Redfish EventService

Hubble filtering

Job description

Position summary:

End-to-end technical owner of the AI Fabrik and Pulse AI managed-operations engagements: target operating model, architecture evolution, delivery governance, and the customer executive interface.

Key Roles & Responsibilities:

• Own the target operating model and its evolution: log architecture, ingestion roadmap (GCP pipes, Redfish EventService, Hubble filtering), and the log-reduction strategy.
• Govern the 16-member delivery organisation: staffing, succession, capability and quality management.
• Own executive reporting: QBRs, risk register, continuous-improvement roadmap.
• Track commercial-adjacent metrics: license utilisation vs 350 GB/day, effort vs scope, and expansion opportunities across both engagements.
• Champion AI and automation in operations (agentic triage, auto-enrichment) aligned to Gruve's AI SOC practice.
• Serve as final technical escalation; accountable for audit support and the engagement's security posture.
• Interlock with Gruve solution engineering and the customer CTO organisation.

Mandatory Qualifications:

• BE/BTech (CS/IT/E&TC) or equivalent.
• 13–18 years spanning security operations, network/data-center infrastructure and service-delivery leadership.
• Prior principal/architect role in managed services with platform-architecture ownership (SIEM/SOC).
• Executive-level communication and negotiation; comfort operating with US-Pacific overlap.
• Demonstrated delivery governance of 15+ member 247 teams.

Preferred Qualifications:

• SABSA/TOGAF; CISSP or CISM.
• MSSP delivery-lead or P&L exposure; applied AI/ML in security operations.
• Direct experience with US enterprise customers.