Security Officer

IHG Hotels & Resorts; Gurugram District; On-site; INR 350,000 - 600,000; Full time

Job summary

IHG Hotels & Resorts operates Holiday Inn Gurugram Sector 90. A Security Officer role focuses on safeguarding guests, colleagues, and property while delivering warm hospitality. You will monitor premises, enforce safety standards, and respond to incidents with discretion and professionalism.

The role requires vigilance, integrity, and the ability to work rotating shifts, including weekends and holidays. Prior hotel security experience is preferred, with training in CCTV and access control valued.

Qualifications

• 10+2 or equivalent; security or safety training is a plus.
• Prior experience in hotel security, hospitality, or similar role preferred.
• Knowledge of security procedures, CCTV, access control, emergency response, and basic fire safety.

Responsibilities

• Monitor hotel premises and guest areas to ensure safety and security.
• Conduct regular security patrols and maintain vigilance during shifts.
• Operate CCTV and access control systems and report suspicious activities.
• Verify movement of colleagues, visitors, contractors, and vehicles per security procedures.
• Respond promptly to security incidents and emergencies; assist in fire safety drills.

Skills

Security experience

Hotel security

CCTV monitoring

Access control

Emergency response

Communication skills

Discretion

Physical fitness

Education

10+2 or equivalent

Tools

CCTV monitoring

Access control systems

Job description

Job Description:

At Holiday Inn Gurugram Sector 90, an IHG Hotel, the safety and security of our guests, colleagues, and property are our top priorities. We are seeking a vigilant, responsible, and service-oriented Security Officer who will help maintain a safe and secure environment while delivering warm, professional, and welcoming hospitality.

In this role, you will be responsible for monitoring hotel premises, implementing security procedures, responding to incidents, and ensuring compliance with hotel safety standards and operational policies.

What Youll Do

• Monitor hotel premises, including guest areas, back-of-house areas, entrances, exits, and other designated locations, to ensure the safety and security of guests, colleagues, and property.
• Conduct regular security patrols and maintain vigilance throughout the assigned shift.
• Monitor CCTV systems, access control points, and surveillance equipment to identify and report suspicious activities.
• Verify the movement of colleagues, visitors, contractors, and vehicles in accordance with hotel security procedures.
• Respond promptly and professionally to security incidents, emergencies, and guest or colleague concerns.
• Assist in implementing emergency response procedures, fire safety protocols, evacuation drills, and other life-safety measures.
• Maintain accurate records of incidents, visitor entries, security checks, and shift handovers.
• Support the enforcement of hotel policies and ensure compliance with established security procedures.
• Handle guest information and security-sensitive matters with discretion and confidentiality.
• Assist in investigations, prepare incident reports, and escalation concerns to the Security Supervisor or Security Manager as required.
• Deliver courteous and professional service while maintaining a strong security presence throughout the hotel.

What Were Looking For

• A minimum qualification of 10+2 or equivalent; additional security or safety-related training will be an advantage.
• Previous experience in hotel security, hospitality, or a similar security role is preferred.
• Knowledge of security procedures, access control, CCTV monitoring, emergency response, and basic fire safety practices.
• Good observation, communication, and interpersonal skills.
• The ability to remain calm, alert, and professional while handling challenging situations.
• A strong sense of responsibility, integrity, discipline, and confidentiality.
• Physical fitness and the flexibility to work rotational shifts, including weekends and public holidays.
• A guest-focused attitude with the ability to balance effective security practices with warm and courteous hospitality.

Why Join IHG?

At IHG Hotels & Resorts, we believe in creating an environment where colleagues feel valued, supported, and empowered to grow. As part of our team, you will contribute to a culture of safety, trust, and True Hospitality while developing your skills within a globally recognized hospitality brand.

Join Holiday Inn Gurugram Sector 90 and help us create memorable moments through the power of True Hospitality.