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Quality Property Management Company is seeking an experienced security operations leader to oversee day-to-day security across multiple client locations. You will plan, deploy, and monitor manpower while ensuring 100% availability and efficient shift management.
You will supervise guards and site teams, perform regular inspections and audits, and handle client escalations. Compliance with PSARA and client requirements is essential, along with cost control and reporting.
Roles and Responsibilities :
Manage and supervise day-to-day security operations across multiple client locations.
Plan, deploy, and monitor security manpower as per client requirements.
Ensure 100% manpower availability and effective shift management.
Monitor security guards, supervisors, and site-level operational activities.
Conduct regular site inspections, security audits, and compliance checks.
Handle client escalations, complaints, and ensure timely resolution.
Implement security procedures, access control, visitor management, and emergency response protocols.
Identify security risks and take preventive and corrective actions.
Handle incident investigations, prepare reports, and ensure appropriate follow-up.
Ensure compliance with PSARA and other applicable statutory and client-specific requirements.
Coordinate security training, grooming, discipline, and performance management.
Monitor operational costs, manpower productivity, and service delivery against agreed SLAs.
Prepare and submit daily, weekly, and monthly operational performance reports.
Job Requirements :