Security Center Operations Sr. Associate

NTT America, Inc.; Dadri; Hybrid; INR 350,000 - 520,000; Full time

Job summary

NTT DATA is seeking a Security Center Operations Sr. Associate in Noida, UP, India to monitor and secure client environments. The role involves real-time log analysis, malware evaluation, incident handling, and strong collaboration with clients and internal teams. Flexible remote/hybrid options may apply based on client needs.

The candidate should have a degree in CS/SE/MIS or equivalent and 0–2 years of relevant experience, with knowledge of SIEM, TCP/IP, VPNs, and security best practices.

Qualifications

• Bachelor's degree in computer science, systems engineering, MIS, or equivalent combination of education and experience.
• 0-2 years’ experience with incident handling, log management, antivirus, firewalls, and SIEM systems.
• Root cause analysis experience, getting to the root cause, problem solving.
• Experience with network connectivity and protocols such as TCP/IP, VPNs, VLAN, NAT, DHCP.
• Investigative and analytical problem solving skills.
• Customer service/support experience (manage customer experience).
• Knowledge of current security events and a demonstrated passion to stay informed.

Responsibilities

• Perform real-time log analysis to provide network and data security for clients.
• Evaluate/deconstruct malware through open-source and vendor provided tools.
• Respond to inbound requests for technical assistance from customers.
• Utilize ticketing system and SOPs for effective call processing and escalation to SLA.
• Perform all tasks required per shift including reporting, monitoring, and turnover logs.
• Evaluate security events using packet analyses and understanding of exploits and vulnerabilities.
• Provide resolution plans for system and network issues.
• Communicate technical information to clients and internal teams.
• Participate in knowledge sharing with analysts to develop efficient solutions.
• Maintain knowledge of local security policies and execute general controls.

Skills

Incident handling

Log management

Antivirus

Firewalls

SIEM

Education

Bachelor's degree in CS/SE/MIS or equivalent

Tools

Splunk SIEM

Job description

Req ID: 381141

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization.

We are currently seeking a Security Center Operations Sr. Associate to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Role Responsibilities

• Perform real-time log analysis to provide network and data security for NTT Data Services clients, leveraging log correlation platforms.
• Evaluate/deconstruct malware through open-source and vendor provided tools
• Respond to inbound phone and electronic requests for technical assistance from customers
• Utilize ticketing system and standard operating procedures for effective call processing and escalation to adhere to client Service Level Agreement (SLA)
• Perform all tasks required per shift including reporting, monitoring, and turnover logs
• Evaluate the type and severity of security events by making use of packet analyses and in-depth understanding of exploits and vulnerabilities
• Provide resolution plans for system and network issues;
• Confidently communicate technical information to NTT Data Services client base and internal technical team members
• Participate in knowledge sharing with other analysts and develop efficient customer solutions
• Maintain a working knowledge of local security policies and execute general controls as assigned

Role Requirements

• Bachelor’s degree in computer science, systems engineering, management information system, or equivalent combination of education and experience
• 0- 2 years’ experience with incident handling, log management, antivirus, firewalls, and Security Information & Event Management (SIEM) systems
• Root cause analysis experience, getting to the root cause, problem solving
• Experience with network connectivity and protocols such as TCP/IP, VPNs, VLAN, NAT, DHCP
• Investigative and analytical problem solving skills
• Customer service/support experience (manage customer experience)
• Knowledge of current security events and a demonstrated passion to stay informed

Role Preferences

• Experience with Splunk SIEM
• Coding or scripting experience
• Familiarity with Unix/Linux
• Security+, SSGB, ITIL, or similar certification
• Working knowledge of applicable industry controls such as NIST 800-53

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us .

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (http://us.nttdata.com/en/compliance#eeos) . If you'd like more information on your EEO rights under the law, please click here (http://us.nttdata.com/en/compliance#know-your-rights) . For Pay Transparency information, please click here (http://us.nttdata.com/en/compliance#ppnp) .