SE I DevOps Engineer

Keywords Intl1; Pune District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Helpshift’s DevOps team is at the core of engineering, maintaining and scaling infrastructure used by multiple teams for critical workloads. You’ll join a centralized DevOps squad responsible for provisioning, securing and optimizing systems that power production and internal tooling.

The role emphasizes designing highly scalable, fault-tolerant solutions, implementing automation with Ansible/Terraform, and working across platforms (AWS/GCP).

Qualifications

• 3+ years of relevant DevOps experience.
• In-depth knowledge of UNIX-like OS (Ubuntu).
• Strong knowledge of networking protocols, security architectures, IAM principles.

Responsibilities

• Maintain, build and scale production infrastructure.
• Collaborate with internal teams to ensure uptime and security.
• Implement automation and monitoring to improve reliability.

Skills

Unix/Linux

3+ years exp

Networking & IAM

Containerization

Cloud platforms

Databases

Big data

IaaC tools

Monitoring & logging

Security & compliance

Tools

Docker

Kubernetes

Ansible

Terraform

Puppet

Job description

About the Team:

DevOpsteam is at the core of Helpshift engineering. We have a centralisedDevOpsteam in Helpshift and that essentially means we have our technical depth both horizontally and vertically. We’re responsible for creating, maintaining, scaling and securing infrastructure used by many teams for critical workloads.

DevOpsteam work in following areas:

• Production & Development Infrastructure Provisioning and Maintenance
• Database Infrastructure
• Automations
• Core Infrastructure (Scalability, Performance & Optimisation)
• Security & Compliance
• Engineering Processes

You’ll be in a team that maintains, builds and scale infrastructure that will host the production workload as well as support internal engineering teams. You’ll make decisions with a significant impact on Helpshift.

Requirements

• Relevant experience of 3+ years and above.
• In-depth knowledge of running/managing UNIX-like operating systems (we use Ubuntu).
• Strong knowledge of networking protocols, security architectures, and identity and access management (IAM) principles.
• Experience with containerisation technologies (e.g., Docker, Kubernetes) and securing containerised environments.
• Experience in Designing and building solutions that are highly scalable, fault tolerant and cost-effective
• Experience of various FOSS tools for monitoring, graphing, capacity planning, and logging.
• Experience with IaaC tools like Ansible, Puppet, Terraform.
• Experience with Cloud Computing platforms like Amazon AWS, Google Cloud Platform, Heroku.
• Experience with managing NoSQL and RDBMS
• Experience with queuing systems (Kafka, RabbitMQ) and Big data platforms (Hadoop)