SE I DevOps Engineer

Keywords Studios; Maharashtra; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Helpshift in India is seeking an experienced DevOps Engineer to design, build, and scale production infrastructure. You’ll work across teams to maintain secure, reliable systems supporting critical workloads.

The role requires 3+ years on UNIX-like systems (Ubuntu), strong networking and IAM knowledge, and hands-on experience with Docker, Kubernetes, and IaC tools (Ansible, Terraform, Puppet). Familiarity with AWS/GCP/Heroku and data stores is expected.

Qualifications

• 3+ years of relevant experience in DevOps or site reliability engineering.
• In-depth knowledge of UNIX-like operating systems (Ubuntu).
• Strong networking, security architectures, and IAM principles.
• Hands-on with Docker, Kubernetes, and container security.

Responsibilities

• Maintain and scale production infrastructure across teams.
• Implement automation and security controls for workloads.
• Design fault-tolerant, cost-efficient solutions and monitor systems.

Skills

Unix/Linux

Networking

IAM

Docker

Kubernetes

IaC

Cloud platforms

NoSQL

RDBMS

Kafka

RabbitMQ

Hadoop

Tools

Ansible

Puppet

Terraform

Job description

About the Team:
DevOps team is at the core of Helpshift engineering. We have a centralised DevOps team in Helpshift and that essentially means we have our technical depth both horizontally and vertically. We're responsible for creating, maintaining, scaling and securing infrastructure used by many teams for critical workloads.

About the Team:
DevOps team is at the core of Helpshift engineering. We have a centralised DevOps team in Helpshift and that essentially means we have our technical depth both horizontally and vertically. We're responsible for creating, maintaining, scaling and securing infrastructure used by many teams for critical workloads.
DevOps team work in following areas:

• Production & Development Infrastructure Provisioning and Maintenance
• Database Infrastructure
• Automations
• Core Infrastructure (Scalability, Performance & Optimisation)
• Security & Compliance
• Engineering Processes

You'll be in a team that maintains, builds and scale infrastructure that will host the production workload as well as support internal engineering teams. You'll make decisions with a significant impact on Helpshift.

RequirementsRequirements

• Relevant experience of 3+ years and above
• In-depth knowledge of running/managing UNIX-like operating systems (we use Ubuntu)
• Strong knowledge of networking protocols, security architectures, and identity and access management (IAM) principles
• Experience with containerisation technologies (e.g., Docker, Kubernetes) and securing containerised environments
• Experience in Designing and building solutions that are highly scalable, fault tolerant and cost-effective
• Experience of various FOSS tools for monitoring, graphing, capacity planning, and logging
• Experience with IaaC tools like Ansible, Puppet, Terraform
• Experience with Cloud Computing platforms like Amazon AWS, Google Cloud Platform, Heroku
• Experience with managing NoSQL and RDBMS
• Experience with queuing systems (Kafka, RabbitMQ) and Big data platforms (Hadoop)