Scrum Master (Data + Mulesoft)

Bridgestone - Global Capability Center; Bengaluru; Presencial; INR 2.000.000 - 4.000.000; Jornada completa

Descripción de la vacante

Bridgestone Cortex APIs group in Bangalore, India, is seeking an experienced Scrum Master to drive agile delivery for Data and MuleSoft integration projects. You will coach teams towards high-quality data solutions, manage dependencies, and improve velocity, flow, and predictability in a global data fabrics initiative.

The role emphasizes proactive impediment removal, cross-team collaboration, and delivering value across data, API and integration domains within Bridgestone’s Cortex APIs program.

Formación

• 5+ years of experience in Agile delivery environments, including Scrum Master or Agile Coach roles.
• Experience supporting data, API, integration, or platform engineering teams.
• Strong knowledge of Scrum, Kanban and agile delivery principles.
• Experience facilitating Agile ceremonies and coaching teams toward autonomy and maturity.
• Ability to influence without direct authority and work with technical and business stakeholders.

Responsabilidades

• Coach cross-functional teams in Scrum and Agile principles; facilitate Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Review and Retrospectives.
• Help teams establish Sprint Goals, commitments, and Definition of Ready/Done.
• Manage cross-team dependencies, delivery risks, and impediments; remove blockers.
• Promote transparency, ownership, collaboration, and continuous learning.
• Align delivery with stakeholders; communicate risks, decisions, and progress clearly.

Conocimientos

Scrum Master

Agile coaching

Cross-team coordination

Facilitation

Stakeholder management

Herramientas

Azure DevOps

Jira

CI/CD tooling

MuleSoft

Descripción del empleo

Scrum Master - Data & MuleSoft Integration

Location: Bangalore, India

Employment Type: Full-Time

Company: Bridgestone

Role Overview

Bridgestone Cortex APIs are a global Marketing capability that provides trusted, scalable access

to core business data across Bridgestone. Supporting teams in Europe, North America, and

Latin America, Cortex APIs enable access to product, location, inventory, fitment, pricing, and

services data that powers digital experiences, commercial operations, and customer-focused

solutions.

As Bridgestone evolves its data strategy for the age of AI, Cortex APIs will play a critical role in

making high-quality, connected data accessible across the enterprise. This team contributes to

strategically important initiatives that strengthen data-driven decision-making, accelerate

innovation, and support Bridgestone's ambition to become the world's number-one tire

manufacturer.

Bridgestone is seeking an experienced, proactive Scrum Master to support Agile delivery for Data and MuleSoft integration teams. This role will enable teams to deliver high-quality integration and data solutions with improved predictability, flow, and sustainable velocity.

The successful candidate will be more than a facilitator of Scrum ceremonies. They will actively

identify delivery risks, remove or escape impediments, manage cross-team dependencies,

coach Agile ways of working, and help the team continuously improve its ability to deliver value.

Key Responsibilities

Scrum Leadership and Agile Coaching

• Coach one or more cross-functional teams in Scrum and Agile principles, practices, and behaviors.
• Facilitate effective Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Review, and Retrospective sessions.
• Help teams establish clear Sprint Goals, realistic commitments, and actionable Definition of Ready and Definition of Done practices.
• Foster a culture of transparency, ownership, collaboration, continuous learning, and accountability.
• Coach Product Owners and team members on effective backlog management, prioritization, estimation, and stakeholder engagement.
• Assess Agile maturity and introduce practical improvements tailored to the team's needs.

Proactive Impediment and Dependency Management

• Proactively identify blockers, delivery risks, bottlenecks, and dependencies before they impact sprint commitments.
• Own the process for documenting, tracking, escalating, and driving resolution of impediments.
• Partner with engineering leaders, platform teams, product owners, architects, and external stakeholders to resolve issues related to environments, access, integration dependencies, release readiness, and resource constraints.
• Challenge inefficient ways of working and facilitate solutions that reduce recurring blockers.
• Support the team in managing dependencies across Data, MuleSoft, application, infrastructure, security, QA, and DevOps teams.

Delivery Flow and Continuous Improvement

• Use Agile delivery metrics to identify improvement opportunities and promote sustainable team performance.
• Monitor and help improve measures such as sprint-goal achievement, carryover work, cycle time, throughput, blocker aging, defect trends, and delivery predictability.
• Facilitate retrospectives that result in clear improvement actions, with ownership and follow-through.
• Help teams reduce handoffs, waiting time, rework, and unnecessary process overhead.
• Support adoption of engineering practices that enable reliable delivery, including automation, CI/CD, DevOps collaboration, and quality practices.

Stakeholder Alignment and Communication

• Serve as an effective facilitator between delivery teams, Product Owners, business stakeholders, architects, and leadership.
• Communicate delivery status, risks, dependencies, decisions, and improvement opportunities clearly and transparently.
• Ensure stakeholders understand team capacity, priorities, dependencies, and realistic delivery timelines.
• Facilitate planning and alignment across multiple teams where integration dependencies exist.

Data and MuleSoft Delivery Support

• Develop sufficient understanding of Data and MuleSoft integration delivery to anticipate common delivery constraints and support effective team planning.
• Support teams delivering API-led integrations, data pipelines, data services, and related platform capabilities.
• Work with technical leads and architects to ensure technical dependencies, environment readiness, test data, security reviews, and release activities are visible and managed.

Required Qualifications

• 5+ years of experience working in Agile delivery environments, including 3+ years as a Scrum Master, Agile Coach, or similar role.
• Demonstrated experience proactively removing impediments and improving team delivery flow.
• Experience supporting software, data, API, integration, or platform engineering teams.
• Strong practical knowledge of Scrum, Kanban, and Agile delivery principles.
• Experience facilitating Agile ceremonies and coaching teams toward greater autonomy and maturity.
• Experience using Agile delivery tools such as Azure DevOps (ADO), Jira, or equivalent.
• Strong ability to manage cross-team dependencies, risks, and stakeholder expectations.
• Excellent facilitation, communication, conflict-resolution, and problem-solving skills.
• Ability to influence without direct authority and work effectively with technical and business stakeholders.

Preferred Qualifications

• Experience supporting MuleSoft, API integration, enterprise data, cloud, or middleware delivery teams.
• Familiarity with DevOps, CI/CD, automated testing, release management, and environment management practices.
• Certified ScrumMaster (CSM), Professional Scrum Master (PSM), SAFe Scrum Master, or equivalent certification.
• Experience working in scaled Agile environments, including SAFe or multi-team delivery models.
• Familiarity with Agile flow metrics and evidence-based approaches to continuous improvement.

What Success Looks Like

• The team consistently meets Sprint Goals and delivers commitments with greater predictability.
• Impediments and dependencies are identified early, visibly tracked, and resolved quickly.
• Carryover work, avoidable delays, and recurring blockers are reduced.
• Team members increasingly own their delivery process and continuous improvement actions.
• Stakeholders have clear visibility into priorities, risks, dependencies, and delivery progress.
• The team improves sustainable velocity while maintaining quality and avoiding burnout