Scrum Master 4C

BrightClaim; Dadri; Hybrid; INR 1,200,000 - 1,900,000; Full time

Job summary

Genpact is seeking a Scrum Master to lead and mentor the agile team across sprints, ensure effective scrum ceremonies, and drive continuous improvement within a hybrid India work model.

The role requires strong communication, collaboration, and stakeholder management with experience in SAFe and agile practices. Flexibility for shifts and weekends is expected.

Qualifications

• Bachelor's degree in Commerce, Economics or Finance.
• Master's degree in Business Administration or Business Analytics.

Responsibilities

• Collaborating, facilitating, and leading the scrum team to overcome obstacles and realize success throughout the life of each sprint.
• Organize and facilitates the sprint planning meeting.
• Facilitates daily stand‑up meetings, demo, and decision‑making processes to ensure quick inspection and proper use of adaptation process.
• Planning and prioritization of sprints/releases.
• Conduct scrum ceremonies as per sprint/release cadence - epic grooming, sprint planning, daily standups, retrospectives, sprint demonstrations.
• Sprint tracking, Daily, Weekly, monthly reporting.
• Cross‑team coordination and Issue resolution.
• Excellent communication and written skills.
• Flexible to work in any shift and weekends.
• Coach and mentor team members on Scrum principles and practices; Remove impediments to the team’s progress; Work with product owners and stakeholders to prioritize and deliver work; Track and report project progress using Agile tools and metrics; Continuously improve team dynamics, processes, and performance.

Skills

Agile Methodology

Client Relations

Collaboration Tools

Design Thinking

Executive Presence

Inclusion

People Leadership

Personal Effectiveness

Project Management

Risk Management

SAFe

Storytelling

Education

Bachelor's degree in Commerce/Economics/Finance

MBA or Business Analytics

Job description

Scrum Master

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the front‑line. Genpact’s AI Gigafactory, our industry‑first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large‑scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast‑moving, innovation‑driven environment, love building and deploying cutting‑edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

• Collaborating, facilitating, and leading the scrum team to overcome obstacles and realize success throughout the life of each sprint
• Organize and facilitates the sprint planning meeting
• Facilitates daily stand‑up meetings, demo, and decision‑making processes to ensure quick inspection and proper use of adaptation process
• Planning and prioritization of sprints/releases
• Conduct scrum ceremonies as per sprint/release cadence - epic grooming, sprint planning, daily stand‑ups, retrospectives, sprint demonstrations
• Sprint tracking, Daily, Weekly, monthly reporting
• Compliance and audit to keep a check on the accuracy of inputs on Azure DevBoards
• Cross‑team coordination and Issue resolution
• Excellent communication and written skills
• Flexible to work in any shift and weekends
• Facilitate Scrum ceremonies such as daily standup meetings, sprint planning, sprint review, and sprint retrospective; Coach and mentor team members on Scrum principles and practices; Remove impediments to the team’s progress; Work collaboratively with product owners and stakeholders to prioritize and deliver work effectively; Track and report project progress using Agile tools and metrics; Continuously improve team dynamics, processes, and performance.

Qualifications

Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics

Certifications

Project Management Professional - Project Management Institute (PMI)Project Management Institute (PMI)

Required Skills

Agile Methodology, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, People Leadership, Personal Effectiveness, Project Management, Risk Management, Scaled Agile Framework (SAFe), Storytelling

Language

English

Language Proficiency -

Proficient - C2

Job Type

Regular

Master Skill List -

Technology Delivery Management

Remote Type -

Hybrid

Work Shift -

Flex Time (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real‑world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.