Scrum Master

TransUnion; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

TransUnion is seeking a Sr Analyst, Scrum Master to plan and manage the delivery of IT solutions and supporting services. The role emphasizes Agile coaching, PI and sprint facilitation, and cross-team collaboration to maximize IT investments.

The position is hybrid, requiring in-person work at a TU office location for a minimum of two days per week and regular virtual responsibilities to ensure project success.

Qualifications

• Experience collaborating across teams and stakeholders to resolve conflicts and promote partnerships.
• Ability to deliver projects on time and within budget, adjusting scope as needed while communicating obstacles to leadership.
• Clear, concise communication of project goals, status updates, and risks to all levels of management.

Responsibilities

• Manage delivery of IT solutions and technical support to support business objectives.
• Mentor and coach teams on Agile methodologies and Scrum values and processes.
• Facilitate PI and sprint planning, and all Scrum ceremonies, ensuring team commitment to delivery.
• Coordinate cross-organization dependencies and participate in roadmap planning.
• Monitor PI milestones and mitigate issues and risks.
• Remove impediments, manage vendor relationships, and supervise IT staff and policies.

Skills

Collaboration

Project delivery

Communication

Job description

TransUnion's Job Applicant Privacy Notice Team Overview

We are looking for a Scrum Master to plan and manage delivery of IT solutions and associated technical support services in support of business objectives and ongoing operations. The individual in this role will apply proven communication, analytical and problem solving skills to help identify, communicate, organize and manage information systems projects to maximize the benefits of IT investments at TransUnion.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview And Core Responsibilities

• Manage the delivery of information technology solutions and associated technical support services in support of the business objectives and ongoing operations.
• Mentor and coach the teams on Agile methodology and Scrum values and process.
• Facilitate PI (Program Increment) and sprint planning processes, as well as all other scrum ceremonies, and empower team commitment to PI and sprint delivery.
• Initiate / Participate in cross organization dependencies for/from other scrum teams.
• Participate in longer term roadmap planning.
• Monitor and track PI milestones, and facilitate mitigation of issues and risks.
• Collaborate with the team to identify and resolve problems and remove impediments/barriers for the team; elevate to the RTE as needed.
• Manage monthly capitalization processes and change management processes.
• Apply proven communication, analytical and problem solving skills to help identify, communicate, organize and manage information systems projects to maximize the benefits of IT investments.
• Responsible for managing technology and consulting vendor/partner relationships, service delivery and overall performance as well as supervising IT staff and implementing IT policies and procedures.
• Collaboration and strategic partnerships across organizational business units and divisions.

Required Knowledge And Experiences

• Collaboration: Drive collaboration across teams and departments. Address issues upfront, define alternative solutions, resolve conflict and create lasting, productive partnerships with clients. Provide resources and organizational structure to promote collaborative efforts to project modules.
• Project Delivery: Deliver projects on time and in budget. Make changes to project phases as needed to address changes or problems to original project scope. Communicate with senior management regarding project obstacles and make necessary changes to project team makeup and scope in effort to continue progress towards deliverables.
• Communication: Convey goals and objectives to project team members in a clear and compelling manner. Produce concise project status reports that articulate project delivery. Ensure that issues and successes are clearly communicated to team members, stakeholders, sponsors and all levels of management. Ensure and promote open communication on the project teams. Tactfully and candidly address situations to maximize opportunity and minimize exposure to risk.

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence. Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.

TransUnion Job Title Sr Analyst, Scrum Master

TransUnion is a global information and insights company with over 12,000 associates operating in more than 30 countries. We make trust possible by ensuring each person is reliably represented in the marketplace. We do this with a Tru™ picture of each person: an actionable view of consumers, stewarded with care. Through our acquisitions and technology investments we have developed innovative solutions that extend beyond our strong foundation in core credit into areas such as marketing, fraud, risk and advanced analytics. As a result, consumers and businesses can transact with confidence and achieve great things. We call this Information for Good® — and it leads to economic opportunity, great experiences and personal empowerment for millions of people around the world.