SAP Sales (CRM and SAP Partnership)

Westernacher Consulting; Maharashtra; Hybrid; INR 800,000 - 1,200,000; Full time

Benefits offered by this job

Competitive remuneration package

Flexible working hours

Innovative working environment

Job summary

A global consulting firm is looking for an SAP Sales professional in India. The role involves managing the SAP CRM system, supporting sales teams, and overseeing SAP partnership programs. Candidates should have 2-7 years of experience in SAP CRM and sales support, a relevant bachelor's degree, and strong analytical and communication skills. This position offers competitive remuneration and flexible working conditions.

Qualifications

• 2-7 years of experience in SAP CRM and sales support.
• Strong understanding of marketing principles.
• Proficient in CRM software, preferably MS CRM.

Responsibilities

• Administer the Customer Relationship Management (CRM) system.
• Support sales team in managing customer accounts.
• Generate and analyze CRM reports.

Skills

SAP CRM

Sales support

Microsoft Office Suite

Analytical skills

Organizational skills

Communication skills

Education

Bachelor’s degree in Business Administration or related field

Tools

MS CRM

Job description

Overview

We are looking for a SAP Sales (CRM and SAP Partnership) professional for our growing team in India.

Responsibilities

• The SAP Sales professional will play a pivotal role in supporting the sales team by managing the SAP CRM system and overseeing SAP partnership programs like CCFlex. This role requires a blend of technical expertise, administrative skills, and strategic thinking to ensure smooth operations across sales and partnership management.

SAP CRM Management

• Administer the Customer Relationship Management (CRM) system, ensuring data accuracy and completeness.
• Support the sales team and Practice Directors in managing customer accounts, tracking sales activities, and maintaining customer records.
• Generate and analyze CRM reports to provide insights into sales performance, pipeline status, and customer interactions.
• Troubleshoot and resolve issues related to the CRM system, coordinating with the CRM Support team as needed.

SAP Partnership (CCFlex) Administration

• Coordinate with internal teams to maintain updated partner records and track partnership benefits.
• Facilitate communication between the company and SAP, ensuring timely updates and responses to CCflex-related queries.
• Monitor partnership performance metrics and work on initiatives to maximize the value derived from the SAP partnership.

Sales Support

• Maintain accurate and up-to-date records in all relevant systems, including CRM, SAP ME portal, and marketing databases.
• Analyze data to identify trends, opportunities, and areas for improvement.

Your Experience and Skills

• Experience: 2-7 years in SAP CRM and sales support
• Bachelor’s degree in Business Administration, Marketing, Information Technology, or a related field.
• Strong understanding of marketing principles and experience in coordinating marketing activities.
• Excellent organizational skills with the ability to manage multiple tasks and deadlines simultaneously.
• Strong communication skills, both written and verbal, with the ability to interact effectively with internal teams and external partners.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software (preferably MS CRM).
• An analytical mindset with the ability to interpret data and generate actionable insights.
• Attention to detail and commitment to maintaining high standards of work.
• Basic knowledge of digital marketing tools and platforms.

Why Westernacher?

• Inspiring and exciting innovative working environment.
• Competitive remuneration package (salary, bonus, benefits).
• International company culture and minimal hierarchical structure.
• Chance to work on complex projects from different industries and add to your business process know-how.
• Flexible working hours and hybrid working model.

About Westernacher

This is WE: Committed to innovation, since 1969 Westernacher Consulting operates worldwide, with more than 1000 consultants in Europe, Asia and the Americas. We provide global business and SAP consulting, serving medium to large sized enterprises striving for innovation, operational excellence and profitable, sustainable growth. Headquartered in Heidelberg, Germany, Westernacher Consulting is the global leader in business process and technology innovation.

Living, working, and operating in partnership. We are inquisitive, creative thinkers with a strong entrepreneurial spirit. We question new ways of working, think differently and are willing to try out new approaches to create value and innovation for our customers. All of this makes us pioneers in our field and keeps us responsive, quality-focused and results-oriented.

Westernacher is a diverse work environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. Westernacher is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Life@Westernacher

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Business Consulting and Services

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