SAP PP Consultant

Cigres Technologies Private Limited; Bengaluru; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Cigres Technologies Private Limited in Bengaluru is seeking an SAP PP Consultant with 6-8 years of experience to handle incident management and resolve PP issues.

You will analyze root causes, coordinate with business users, and work with MM, SD, QM, WM integrations. Strong knowledge of PP modules, BOMs, MRP, and production orders is required. This role is based in Bengaluru with on-site delivery.

Qualifications

• 6–8 years of SAP PP experience in discrete industries, with strong configuration knowledge.
• Strong incident-management and problem-solving skills in a SAP environment.
• Experience integrating PP with MM/SD/QM/WM to resolve incidents.

Responsibilities

• Monitor, log, categorize, and prioritize SAP PP incidents raised by business users.
• Perform initial analysis, reproduce issues, identify root cause in PP master data, configuration, or integration.
• Provide timely resolution or workarounds for incidents within agreed SLAs and update tickets with clear analysis.
• Handle incidents across core PP areas: BOMs, routings, work centers, production versions, MRP, planned orders, process/production orders, capacity planning, confirmations, and settlements.
• Support integration issues related to material availability, reservations, goods movements, batch management, and shop-floor execution.
• Coordinate with business key users for requirement clarification, testing of fixes, and incident validation in QA/UAT.
• Prepare incident analysis reports, KPIs (volume, SLA compliance, recurring issues), and propose preventive actions.
• Create and maintain knowledge base articles, SOPs, and FAQs to reduce repeat incidents.
• Participate in minor enhancements, change requests, and transport movements related to PP.
• Support month-end / year-end production closing activities from an incident-management perspective.
• Adhere to organization incident and change management processes.

Skills

SAP PP configuration

PP master data

Integration with MM/SD/QM/WM

Incident management

Production orders and MRP

Tools

ServiceNow

Remedy

Job description

SAP PP Consultant (Min SAP Exp 6-8 years)

Key responsibilities

• Monitor, log, categorize, and prioritize SAP PP incidents raised by business users
  (tickets, emails, calls).
• Perform initial analysis, reproduce issues, identify root cause in PP master data,
  configuration, or integration with MM, SD, QM, and WM.
• Provide timely resolution or workarounds for incidents within agreed SLAs and
  update tickets with clear technical and functional analysis.
• Handle incidents across core PP areas: BOMs, routings, work centers, production
  versions, MRP, planned orders, process/production orders, capacity planning,
  confirmations, and settlements.
• Support integration issues related to material availability, reservations, goods
  movements, batch management, and shop-floor execution.
• Coordinate with business key users for requirement clarification, testing of fixes,
  and incident validation in QA/UAT.
• Prepare incident analysis reports, KPIs (volume, SLA compliance, recurring
  issues), and propose preventive actions.
• Create and maintain knowledge base articles, SOPs, and FAQs to reduce repeat
  incidents.
• Participate in minor enhancements, change requests, and transport movements
  related to PP.
• Support month-end / year-end production closing activities from an
  incident-management perspective.
• Adhere to organization incident and change management processes.

Required skills

• Strong functional knowledge of SAP PP discrete industries, including
  configuration experience. Mainly Order creation, release & confirmation,
  Integration with Planning, Good knowledge on Printing of documents, Collective
  Orders, Major Strategies Used, Knowledge on Information system of Orders,
  Handled Different types of Subcontracting, Demand Management, Material
  Requirement planning, MRP Basics, MRP Results, EDI /IDOC integration,
  Exposure to QM, PM integration topics is added advantage, Exposure to MES
  system is added advantage, Archiving knowledge of Order is added advantage
• Good understanding of integration with MM, SD, QM, WM/EWM, and CO from an
  incident-resolution point of view.
• Experience in production scenarios such as MTS/MTO, subcontracting, rework,
  reprocessing, and variant configuration (nice to have).
• Hands-on experience with ticketing tools (e.g., ServiceNow, Remedy) and

Behavioural Skills:

• Excellent communication skills both verbal and written with the ability to tailor
  communication to the intended audience (excellent English is a must)
• Team player and networking (colleagues as well as external partners)
• Business Customer centric and capacity to deliver high level of service

Requirements

SAP PP Consultant (Min SAP Exp 6-8 years)

Key responsibilities

Monitor, log, categorize, and prioritize SAP PP incidents raised by business users

configuration, or integration with MM, SD, QM, and WM.

Provide timely resolution or workarounds for incidents within agreed SLAs and

update tickets with clear technical and functional analysis.

Handle incidents across core PP areas: BOMs, routings, work centers, production

versions, MRP, planned orders, process/production orders, capacity planning,

confirmations, and settlements.

Support integration issues related to material availability, reservations, goods

movements, batch management, and shop-floor execution.

Coordinate with business key users for requirement clarification, testing of fixes,

and incident validation in QA/UAT.

Prepare incident analysis reports, KPIs (volume, SLA compliance, recurring

issues), and propose preventive actions.

Create and maintain knowledge base articles, SOPs, and FAQs to reduce repeat

Participate in minor enhancements, change requests, and transport movements

related to PP.

Support month-end / year-end production closing activities from an

incident-management perspective.

Adhere to organization incident and change management processes.

Required skills

Strong functional knowledge of SAP PP discrete industries, including

configuration experience. Mainly Order creation, release & confirmation,

Integration with Planning, Good knowledge on Printing of documents, Collective

Orders, Major Strategies Used, Knowledge on Information system of Orders,

Handled Different types of Subcontracting, Demand Management, Material

Exposure to QM, PM integration topics is added advantage, Exposure to MES

system is added advantage, Archiving knowledge of Order is added advantage

Good understanding of integration with MM, SD, QM, WM/EWM, and CO from an

incident-resolution point of view.

Experience in production scenarios such as MTS/MTO, subcontracting, rework,

reprocessing, and variant configuration (nice to have).

Hands-on experience with ticketing tools (e.g., ServiceNow, Remedy) and

Behavioural Skills:

Excellent communication skills both verbal and written with the ability to tailor

communication to the intended audience (excellent English is a must)

Team player and networking (colleagues as well as external partners)

Business Customer centric and capacity to deliver high level of service