SAP IBP / SAP ePPDS Consultant

ITC Infotech; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

ITC Infotech in Bengaluru, India seeks an experienced SAP IBP / SAP ePPDS Consultant to deliver L2/L3 AMS support for SAP S/4HANA production planning and supply chain solutions. You will resolve incidents, perform RCA, and drive enhancements across integration with SAP PP, MM, SD, QM and other SAP systems.

The role requires strong knowledge of Production Planning, Detailed Scheduling and SCM planning, plus hands-on ePPDS and IBP experience.

Qualifications

• Strong hands-on experience in SAP IBP and/or SAP S/4HANA Embedded ePPDS.
• Solid understanding of Production Planning, Detailed Scheduling and Supply Chain Planning.
• Experience with ePPDS components like Product View, Planning Board and Capacity Planning.
• Familiarity with CIF concepts and SAP Fiori applications related to ePPDS/IBP.

Responsibilities

• Provide L2/L3 AMS support for SAP IBP and SAP S/4HANA Embedded ePPDS.
• Analyze and resolve incidents, service requests, defects, and production issues within SLAs.
• Perform RCA and implement permanent solutions for recurring issues.
• Coordinate with business users, ABAP, BASIS, integration, and functional teams for issue resolution.
• Prepare functional specifications and solution documentation when required.
• Support UAT, regression testing, hypercare, release and transport activities.
• Identify opportunities for process optimization and continuous improvement.

Skills

SAP IBP

SAP S/4HANA ePPDS

Production Planning

Detailed Scheduling

AMS/L2-L3 Support

Incident Management

Root Cause Analysis

Integration

Change & Transport

ITIL Processes

Job description

We are looking for an experienced SAP IBP / SAP ePPDS Consultant to provide L2/L3 Application Management Services (AMS) support for SAP S/4HANA production planning and supply chain solutions. The consultant will be responsible for incident resolution, configuration, root cause analysis, enhancements, integration support, and continuous improvement while ensuring adherence to defined SLAs.

Key Responsibilities

• Provide L2/L3 AMS support for SAP IBP and SAP S/4HANA Embedded ePPDS.
• Analyze and resolve incidents, service requests, defects, and production issues within agreed SLAs.
• Perform RCA and implement permanent solutions for recurring issues.
• Configure and support SAP ePPDS functionalities including:
• Planning Procedures
• Product View
• DS Planning Board
• Capacity Planning
• Scheduling Profiles
• Support SAP IBP functionalities related to:
• Demand Planning
• Supply Planning
• Response & Supply
• Inventory Planning
• S&OP
• Key Figures and Planning Areas
• Support master data including PDS, Resources, Work Centers, Production Versions, Location/Product Master and Supply Chain Master Data.
• Work on change requests, enhancements, configuration changes, testing, and deployment activities.
• Support integration between SAP IBP, ePPDS, SAP PP, MM, SD, QM and other SAP systems.
• Coordinate with business users, ABAP, Basis, integration, and functional teams for issue resolution.
• Prepare functional specifications and solution documentation where required.
• Support UAT, regression testing, hypercare, release and transport activities.
• Identify opportunities for process optimization and continuous improvement.

Required Technical Skills

• Strong hands-on experience in SAP IBP and/or SAP S/4HANA Embedded ePPDS.
• Strong understanding of Production Planning, Detailed Scheduling and Supply Chain Planning.
• Hands-on experience in ePPDS:
• Product View
• Planning Board
• Capacity Planning
• Alerts & Exception Management
• Strong knowledge of SAP IBP:
• Demand Planning
• Supply Planning
• Response & Supply
• Key Figures
• Planning Areas
• Planning Operators
• Integration
• Experience with PDS, master data, planning strategies and resource scheduling.
• Knowledge of SAP Fiori applications related to ePPDS/IBP.
• Experience with integration between SAP IBP and S/4HANA/ePPDS.
• Familiarity with CIF concepts where applicable.
• Good understanding of ITIL-based AMS processes: Incident, Problem, Change and Request Management.

Preferred Skills

• Experience in SAP IBP + ePPDS integration.
• SAP S/4HANA implementation or AMS experience.
• Exposure to SAP IBP integration with SAP PP/MM/SD/QM.
• Experience in global AMS/support projects.
• Knowledge of SAP Activate methodology.
• Strong understanding of manufacturing and supply chain business processes.
• Excellent analytical, troubleshooting and stakeholder-management skills.

Mandatory Skills

SAP IBP / SAP ePPDS, S/4HANA, Production Planning, Detailed Scheduling, Heuristics, Optimizer, Planning Board and AMS/L2-L3 Support.