SAP FLM

NTT DATA, Inc.; Bengaluru; On-site; INR 1,800,000 - 2,600,000; Full time

Job summary

NTT DATA seeks an experienced SAP FLM to join our Bangalore team. The role focuses on P2P and VIM across S/4HANA Procure-to-Pay, with oversight of incident resolution, RCA reporting, and CI/CD validation.

You will work with cross-functional teams, drive improvements, and mentor junior resources while ensuring alignment with business priorities and downtime mitigation.

Qualifications

• Bachelor's degree in a related IT field.
• 8–10 years of SAP P2P and VIM experience in AMS or application support.
• Deep configuration expertise in S/4HANA master data, pricing, and release strategies.

Responsibilities

• Drive critical functional incident calls and resolve P2P/VIM tickets within SLA targets.
• Deliver RCA reports to establish permanent corrective actions.
• Validate CI/CD changes and testing across S/4HANA environments.
• Lead UAT defect resolution, major user training, and hypercare for rollouts.
• Collaborate with stakeholders and integration teams to prioritize features.

Skills

SAP Core - S/4HANA P2P

VIM - Invoice Management

ITSM & Agile Tooling

CI/CD Validation

Education

Bachelor's degree in Computer Science/Information Technology/Electronics & Communication/Information Science/Telecommunications

Tools

ServiceNow

Azure DevOps

ITSM Frameworks

Job description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization,

We are currently seeking a SAP FLM to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Role

SAP Application Performance Manager
Specialization - (IT Operations / Application Maintenance Services, SAP S/4HANA Procure-to-Pay (P2P) & Vendor Invoice Management (VIM)

Responsibilities

• Drive critical functional incident calls and resolve complex P2P/VIM tickets within SLA targets.
• Deliver detailed RCA reports to establish permanent corrective and preventive actions.
• Validate CI/CD changes, regression testing, and integration testing across S/4HANA environments.
• Lead User Acceptance Testing defect resolution, key user training, and hypercare for new rollouts.
• Convert incident patterns into problem tickets and feature requests for standard/GAP solutions.
• Partner with internal Performance/Project Managers, business stakeholders, and technical integration teams.
• Collaborate with product teams to prioritize system features based on business urgency.
• Formulate and execute immediate functional workarounds to mitigate high-impact business downtime.
• Audit Functional Specifications (FD), Technical Designs (TD), and specialized QA test scripts.
• Build an internal knowledge base and train junior operational resources on O2C-TM Aurora processes.

Requirements

• Bachelor's degree (Computer Science/Information Technology/Electronics & Communication/ Information Science/Telecommunications)
• Experience - 8–10 years of dedicated SAP P2P and VIM expertise within AMS or application support environments.
• Deep configuration expertise in S/4HANA master data, pricing, source determination, and release strategies.
• Expertise in inter/intra-company STOs, transfer of risk, stock-in-transit reporting, and split valuation.
• Hands-on experience with Subcontracting, Consignment, and Service Entry Sheet processes.
• Expertise in VIM archiving, validation rules, Document Processing (DP) definitions, and business rules.
• Good integration knowledge linking P2P-VIM with R2R, TM, Logistics, and MDM modules.
• Competency in SAP SPRO configurations, workflow approvals, BRF+, and baseline ABAP debugging.
• Experienced using SAP Fiori to execute and troubleshoot modern S/4HANA business processes.
• ITSM & Agile Tooling - Proven workflow experience utilizing ServiceNow (SNOW) and Azure DevOps (ADO).

Skill Matrix

Mandatory Skills (Must Have)

• SAP Core - S/4HANA P2P, SPRO Configuration, Master Data, Pricing, Inter/Intra STOs
• Invoice Mgmt - SAP VIM, DP Documents, Process Types, VIM Validation/Business Rules
• Technical / Ops - ServiceNow, Azure DevOps, ITSM Frameworks, CI/CD Functional Validation
• Integration - P2P Integration with R2R, TM, and Logistics

Desirable Skills (Nice to Have)

• SAP Core - Custom Goods Movement Types, Split Valuation, Physical Inventory Processes
• Invoice Mgmt - Invoice Archiving Process, VIM Workflow Customization
• Technical / Ops - ABAP Debugging, BRF+, Custom Workflow Approvals
• Integration - Cross-functional knowledge of O2C-TM Aurora processes

Soft Skills

• Critical thinker and good problem-solver
• Good oral and written communication skills
• Good team player, self-starter, and good analytical skills
• Good understanding about code quality, security standards, and programing best practices

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us .

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

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