SAP Fieldglass Consultant

Forward Eye Technologies; Pune District; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Forward Eye Technologies is seeking an experienced SAP Fieldglass Consultant specializing in implementation, incident management, and end-user support. The role involves delivering robust Fieldglass solutions for contingent workforce and services procurement, working with cross-functional teams and vendors.

You will lead end-to-end implementations, configure CWM, SOW, and Services Procurement, ensure seamless ERP integrations (S/4HANA/ECC) and manage incidents with strong SLAs, while training

Qualifications

• 4+ years hands-on SAP Fieldglass experience
• Minimum 1 full-cycle Fieldglass implementation
• Strong integration knowledge with SAP ECC/S4HANA and Ariba/SuccessFactors
• Experience with incident management tools and SLAs
• Excellent communication and stakeholder management

Responsibilities

• Lead end-to-end SAP Fieldglass implementations
• Configure modules: CWM, SOW, Services Procurement
• Coordinate with stakeholders during blueprint, realization and deployment
• Ensure Fieldglass integrates with SAP ERP and third-party systems
• Provide L2/L3 user support and training, create knowledge articles and SOPs

Skills

SAP Fieldglass

Incident management

Stakeholder management

End-user training

ERP integration

Education

Bachelor's degree in CS/IS/HR or related

Tools

ServiceNow

Remedy

Job description

SAP Fieldglass Consultant Implementation & Support

Job Description :

We are looking for an experienced SAP Fieldglass Consultant who specializes in implementation, incident management, and end-user support. The candidate will work closely with cross-functional teams and vendors to deliver robust SAP Fieldglass solutions supporting contingent workforce and services procurement.

Key Responsibilities :

Implementation & Configuration :

• Lead and support end-to-end SAP Fieldglass implementations, including requirement gathering, solution design, configuration, testing, and deployment
• Configure modules such as Contingent Workforce Management (CWM), Statement of Work (SOW), and Services Procurement
• Coordinate with SAP Fieldglass and client stakeholders during blueprint, realization, and deployment phases
• Ensure Fieldglass is correctly integrated with SAP ERP (e.g., S/4HANA or ECC) and third-party systems

Incident Management :

• Monitor and manage incident tickets related to SAP Fieldglass
• Perform root cause analysis, resolve system issues, and ensure timely closure of tickets per SLAs
• Collaborate with SAP and third-party vendors to resolve complex incidents and bugs

User Support & Training :

• Provide L2/L3 support to end-users and super users
• Handle user access, role creation, and permission-related tasks within Fieldglass
• Conduct user training sessions and create knowledge articles, user guides, and SOPs
• Support user acceptance testing (UAT) and post-go-live activities

Required Skills :

• 4+ years of hands-on experience in SAP Fieldglass with minimum 1 full-cycle implementation
• Strong knowledge of SAP Fieldglass modules : CWM, SOW, Services Procurement
• Experience with integration of Fieldglass with SAP ECC/S4HANA, Ariba, SuccessFactors, or third-party VMS systems
• Proficiency in ticketing tools (ServiceNow, Remedy, etc.) for incident management
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management skills

Preferred Skills :

• Experience working in Managed Services or Support Projects
• Knowledge of Master Data Management and Workflow Management in Fieldglass
• SAP Fieldglass Certification is an added advantage

Educational Qualifications :

• Bachelors degree in Computer Science, Information Systems, HR, or related field
• SAP Fieldglass training or certification preferred