SAP Commission Support

r3 Consultant; Bengaluru; On-site; INR 1,980,000 - 2,420,000; Full time

Job summary

r3 Consultant is seeking a professional with 6+ years of experience in SAP Commissions for a role based in Bengaluru, India. You will manage and configure the SAP Commissions module, support IBM integrations, and perform data analysis using Oracle SQL. The job involves operating in a 24/7 shift-based support environment and communicating effectively with cross-functional teams. A Bachelor's degree in IT or Computer Science is required and familiarity with tools like ServiceNow or Jira is a plus.

Qualifications

• 6+ years of experience with SAP Commissions in configuration, operations, or support roles.
• Operational knowledge of IBM App Connect Enterprise v12 and IBM DataPower Gateway.
• Ability to trace, debug, and analyze REST and SOAP API traffic.

Responsibilities

• Manage and support the SAP Commissions module.
• Operate and monitor IBM App Connect Enterprise v12 integrations.
• Perform data analysis and troubleshooting using Oracle SQL.

Skills

SAP Commissions (CallidusCloud / SAP ICM)

IBM App Connect Enterprise

Oracle SQL

API troubleshooting (REST/SOAP)

Sales incentive management

Data integration

Communication skills

Analytical skills

Education

Bachelor's degree in Information Technology or Computer Science

Tools

ServiceNow

Jira

Job description

JD for SAP Commission

Experience: 6 to 8 years

Location: Bangalore, Mobily office

Mode: 3 Days WFO

BUDGET: 22 LPA Max

FTE: Wipro

Notice period: Immediate / serving notice period only

Key Duties & Responsibilities

• Manage, configure, and support the SAP Commissions module, ensuring smooth operation of commission plans, hierarchies, and payout processes.
• Operate and monitor IBM App Connect Enterprise (ACE) v12 integrations related to SAP Commissions data flows.
• Support IBM DataPower operations, including configuration, policy management, and API gateway monitoring.
• Trace and troubleshoot REST and SOAP API calls between SAP Commissions, CRM, ERP, and other systems.
• Perform data analysis, extraction, and troubleshooting using Oracle SQL to validate and reconcile commission data.
• Manage data load jobs, interfaces, and error-handling for upstream and downstream integrations.
• Support UAT and production deployments, ensuring integrity of commission calculations and data accuracy.
• Maintain technical documentation including data flow diagrams, interface details, and configuration guides.
• Participate in performance tuning, incident resolution, and continuous process improvement initiatives.

Technical Skills

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 6+ years of experience with SAP Commissions (CallidusCloud / SAP ICM) in configuration, operations, or support roles.
• Strong operational knowledge of IBM App Connect Enterprise v12 and IBM DataPower Gateway.
• Ability to trace, debug, and analyze REST and SOAP API traffic for troubleshooting data and integration issues.
• Proficiency in Oracle SQL for data validation, debugging, and reporting.
• Good understanding of sales incentive management, commission processing, and payout workflows.
• Experience with data integration between SAP Commissions and ERP/CRM systems (e.g., SAP S/4HANA, Salesforce, or legacy systems).
• Familiarity with incident and change management processes (ServiceNow, Jira, or similar).

Soft Skills

• Willingness to work in 24 *7 shift based support environment.
• Good verbal and written communication skills, with the ability to communicate effectively with cross‑functional teams, stakeholders, and vendors.
• Strong analytical and problem‑solving skills.
• Effective communication and collaboration abilities with cross‑functional teams.
• High attention to detail and the ability to work under pressure in a fast‑paced environment.

Good to have Skills

• Awareness of DevOps tools.
• ITIL certification is a plus.

Minimum Job Qualifications

Bachelor's degree in Information Technology, Computer Science, or related field.

Minimum Work Experience

3-6 years of experience of administration in SAP Commissions.