SAP BTP Cloud Support Specialist

CENTOTECH SERVICES PRIVATE LIMITED; Pune District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

CENTOTECH SERVICES PRIVATE LIMITED is seeking a skilled SAP BTP Cloud Support Specialist in Maharashtra to provide expert support for SAP BTP and cloud-based SAP applications. The role demands strong problem-solving skills and the ability to collaborate with cross-functional teams to resolve incidents.

Ideal candidates will have experience in technical support within the SAP ecosystem and excellent communication, ensuring smooth operation and continuous improvement of cloud services for clients.

Qualifications

• Experience with SAP BTP and cloud solutions.
• Experience in SAP ecosystem support.
• Strong communication and problem-solving skills.
• Ability to work under pressure and in a team.

Responsibilities

• Provide expert support for SAP BTP and cloud solutions, addressing technical issues and ensuring optimal performance.
• Collaborate with cross-functional teams to troubleshoot and resolve incidents related to SAP applications.
• Monitor system performance and implement improvements to enhance user experience.
• Assist in the deployment and configuration of SAP cloud solutions, ensuring alignment with business requirements.
• Document support processes and maintain knowledge base articles to facilitate knowledge sharing within the team.
• Stay updated with the latest SAP technologies and best practices to provide innovative solutions to clients.

Skills

SAP BTP

Cloud services

Problem solving

Communication skills

Technical support experience

Team collaboration

Job description

We are seeking a skilled SAP BTP Cloud Support Specialist to join our team in Maharashtra. The ideal candidate will have a strong background in SAP technologies, particularly in Business Technology Platform (BTP) and cloud solutions. This role is crucial for providing technical support and ensuring the smooth operation of our cloud-based SAP applications.

Key Responsibilities:

• Provide expert support for SAP BTP and cloud solutions, addressing technical issues and ensuring optimal performance.
• Collaborate with cross-functional teams to troubleshoot and resolve incidents related to SAP applications.
• Monitor system performance and implement improvements to enhance user experience.
• Assist in the deployment and configuration of SAP cloud solutions, ensuring alignment with business requirements.
• Document support processes and maintain knowledge base articles to facilitate knowledge sharing within the team.
• Stay updated with the latest SAP technologies and best practices to provide innovative solutions to clients.

Required Skills:

• Proficiency in SAP technologies, specifically BTP and cloud services.
• Strong problem-solving skills and the ability to work under pressure.
• Excellent communication skills to interact with clients and team members effectively.
• Experience in technical support or a similar role within the SAP ecosystem.
• Ability to work collaboratively in a team-oriented environment.

If you are passionate about SAP technologies and have a desire to support clients in their cloud journey, join us in delivering exceptional support and solutions to our clients in the dynamic field of SAP cloud services.