SAP AMS Senior Project Manager

The Silicon Partners, Inc.; Dadri; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

The Silicon Partners, Inc. in Noida (Noida Sector 136) seeks a Senior Project Manager SAP AMS with 15+ years of SAP experience to lead large and complex SAP AMS engagements across ECC and S/4HANA, including Public/Private Cloud.

The role emphasizes customer-facing leadership, escalation handling, and governance across global teams. Ideal candidates will have 5+ SLA-based SAP AMS projects, 50+ member teams, and exposure to presales activities.

Qualifications

• 15+ years of SAP experience with strong SAP project/program management.
• Experience managing SAP AMS engagements across ECC and S/4HANA landscapes.
• Proven experience with 5+ SLA-based AMS projects and 50+ team members.
• Experience with onsite, offshore, and remote project managers/teams.
• Exposure to SAP presales activities and RFP/RFI responses.

Responsibilities

• Own end-to-end delivery of SAP AMS engagements across ECC and S/4HANA landscapes, including public and private cloud.
• Manage multiple large SLA-based AMS projects, ensuring delivery against SLAs, KPIs, quality, and timelines.
• Coordinate with remote, offshore, and onsite Project Managers for seamless delivery.
• Demonstrate strong customer-facing and communication skills with stakeholders.
• Govern and report on SLAs, KPIs, risks, issues, and steering committee decisions.
• Lead KT programs and drive continuous improvement, automation, and service optimization.

Skills

SAP AMS

Stakeholder management

Leadership

Customer facing

Communication skills

Delivery governance

Presales support

Job description

Senior Project Manager SAP AMS | 15+ Years

About the Role

We are seeking an experienced Senior Project Manager – SAP AMS to lead large and complex SAP Application Management Services engagements.

The ideal candidate should have 15+ years of experience with a strong track record of managing SAP AMS engagements across ECC and S/4HANA landscapes, including S/4HANA Public Cloud and Private Cloud.

The candidate should have experience managing 5+ SLA-based AMS projects with team sizes of 50+, along with strong customer-facing, stakeholder-management, escalation-handling, and leadership skills.

Exposure to end-to-end S/4HANA implementation and SAP presales activities will be preferred.

Key Responsibilities

• Own end-to-end delivery of SAP AMS engagements across ECC and S/4HANA landscapes, including S/4HANA Public Cloud and Private Cloud.
• Manage multiple large-scale, SLA-based AMS projects and ensure delivery against agreed SLAs, KPIs, quality, and timelines.
• Work closely with remote, offshore, and onsite Project Managers to ensure seamless delivery and coordination.
• Demonstrate excellent customer-facing and communication skills, with strong coordination across internal and client teams.
• Manage and coordinate large SAP delivery teams, ensuring effective collaboration, resource utilization, and delivery governance.
• Have successfully managed at least 5+ SAP AMS projects with 50+ team members, specifically in SLA-based engagements and not staffing projects.
• Understand customer pain areas, proactively address concerns, manage escalations, and drive customer satisfaction.
• Participate in and lead customer steering committee meetings, providing clear updates on delivery, risks, issues, KPIs, and improvement initiatives.
• Establish and govern SLA/KPI frameworks, escalation models, governance processes, and executive reporting.
• Lead structured transition and knowledge-transfer (KT) programs for new AMS clients.
• Drive continuous improvement, automation, service optimization, and operational excellence across AMS engagements.
• Lead project governance, risk management, issue resolution, and executive stakeholder communication.
• Support SAP presales activities, including RFP/RFI responses, solution discussions, estimations, proposals, and customer presentations.

Required Skills & Experience

• 15+ years of overall SAP experience, with significant experience in SAP project/program management.
• Strong experience managing SAP AMS engagements across ECC and S/4HANA environments.
• Experience with S/4HANA Public Cloud and/or Private Cloud.
• Proven experience managing 5+ SLA-based SAP AMS projects.
• Experience managing 50+ member SAP teams across large AMS engagements.
• Staffing/project-based coordination experience alone will not be considered sufficient; candidates should have strong SLA-based AMS delivery experience.
• Strong customer-facing, communication, coordination, and stakeholder-management skills.
• Proven experience handling customer escalations and steering committee meetings.
• Strong understanding of SLA, KPI, governance, escalation, and executive reporting frameworks.
• Experience working with onsite, offshore, and remote project managers/teams.
• Strong knowledge of SAP solutions, business processes, integrations, and delivery lifecycle.
• Proven end-to-end SAP implementation experience is preferred, with at least one E2E S/4HANA implementation preferred.
• Strong experience with SAP Activate methodology.
• Exposure to SAP presales, RFP/RFI responses, estimation, solutioning, and proposal development.
• Excellent leadership, communication, negotiation, and problem-solving skills.

Location: Noida, Sector 136
Experience: 15+ Years
Employment Type: Full-time