Salesforce Technical Lead

Closeloop Technologies; Mohali; Hybrid; INR 3,500,000 - 7,000,000; Full time

Benefits offered by this job

Medical Insurance

Accidental Insurance

Provident Fund

Referral Bonus

Internet Reimbursement

Relocation Support

Other Bonuses

Job summary

Closeloop Technologies seeks a Salesforce Technical Lead to architect, design, and deliver scalable Salesforce solutions. You will guide architectural strategy, mentor engineers, and collaborate with stakeholders to drive secure, high-performing implementations across Sales Cloud, Service Cloud, and Experience Cloud.

You will lead modernization efforts, manage integrations, and advance DevOps practices to ensure rapid, reliable releases while maintaining strong security and governance across the

Qualifications

• Experience designing Salesforce solutions with a security-first mindset.
• Ability to translate complex business workflows into scalable Salesforce solutions.
• Expertise in data governance aligned with industry standards.
• Experience leading secure integrations and implementing identity and monitoring practices.
• Strong knowledge of secure DevOps.

Responsibilities

• Design enterprise-scale Salesforce architectures to support rapid growth.
• Lead technical design and implementation across Sales Cloud, Service Cloud, and Experience Cloud and integrations.
• Solve complex integration challenges across APIs and middleware.
• Drive AI-powered experiences using tools such as Claude and Microsoft Copilot.
• Establish and maintain DevOps and CI/CD processes for faster, higher-quality releases.
• Optimize Salesforce performance and security across the platform.
• Partner with leadership to define technical strategy and roadmap.
• Mentor and develop Salesforce engineers.
• Lead modernization by addressing legacy systems and technical debt.
• Monitor system performance and proactively resolve gaps.

Skills

Salesforce architecture

Business workflows

Data governance

Secure integrations

DevOps practices

Incident response

AI trends

Team collaboration

Architect certifications

Job description

We are seeking a Salesforce Technical Lead with strong expertise in designing, developing, and delivering scalable Salesforce solutions. The role requires a passion for problem-solving, continuous learning, and driving customer success across the entire customer journey. The individual will lead architectural strategy, mentor team members, and collaborate with business stakeholders to deliver high-impact project implementations. This position involves working in a fast-paced, growth-oriented environment while ensuring secure, scalable, and high-performing Salesforce ecosystems.

Responsibilities

• Design enterprise-scale Salesforce architectures to support rapid growth and complex business models.
• Lead technical design and implementation across Sales Cloud, Service Cloud, and Experience Cloud, including third-party integrations.
• Solve complex integration challenges involving APIs, middleware, and real-time data. synchronization across multiple platforms.
• Drive AI-powered experiences using tools such as Claude and Microsoft Copilot.
• Establish and maintain DevOps and CI/CD processes to enable faster and high-quality releases.
• Optimize Salesforce performance and ensure strong security practices across the platform.
• Partner with leadership teams to define technical strategy and roadmap.
• Mentor and develop Salesforce engineering team members.
• Lead modernization efforts by addressing legacy systems and technical debt.
• Monitor system performance and proactively identify and resolve gaps.

Key Qualifications

• Strong experience in architecting Salesforce solutions with a security-first mindset
• Ability to translate complex business workflows into scalable Salesforce solutions
• Expertise in designing and enforcing data governance aligned with industry standards
• Experience leading secure integrations and implementing best practices around identity and platform monitoring
• Strong knowledge of secure DevOps practices
• Experience managing and guiding teams through complex incident response scenarios
• Up-to-date knowledge of Salesforce ecosystem and AI industry trends
• Ability to collaborate effectively with technical teams and business stakeholders
• Salesforce Application Architect and System Architect certifications

Benefits

• Medical Insurance for employees, spouse, children
• Accidental Life Insurance
• Provident Fund
• Employee Referral Bonuses
• Reimbursement for high-speed Internet at home
• Accommodation support for employees moving from other cities
• Other Bonuses as determined by management from time to time