- Support the full implementation lifecycle, from scoping to deployment in an evolving ecosystem consisting of clients and partners
- Design and build the Salesforce Sales, Services, Marketing and Revenue cloud solutions
- Work closely with Delivery Managers, Functional Solution Architects, and directly with clients and IT development staff to architect technology solutions
- Drive Enterprise AI Architecture by designing and integrating scalable predictive and generative AI solutions within custom Salesforce environments
- Lead technical design sessions; architect and document technical solutions aligned with client business objectives
- Champion an AI-first delivery methodology, utilizing advanced AI tools, developer assistants, and frameworks to accelerate implementation across projects
- Collaborate with internal stakeholders to help customers maximize the value of their Salesforce Industry products and services
- Responsible for the application design, development, and support of Salesforce-related projects
- Advocate and implement best practice development methodology to drive quality delivery of enterprise solutions
Requirements
- 10+ years of experience in developing technology solutions
- Extensive experience and understanding of the Sales, Service, Marketing and Revenue Cloud
- 7+ years of experience working on deployment teams, ideally using Agile development techniques
- Designed and implemented Sales, Service, Marketing and Revenue Cloud Solutions, automation, and application processes
- In-depth knowledge of implementing front office and back office processes in Sales, Service, Marketing and Revenue Cloud business
- Proven track record of successful delivery of customer projects, preferably enterprise CRM implementations for Sales, Service, Marketing and Revenue Cloud processes
- Expertise in Experience Cloud, and Vlocity OmniStudio
- Salesforce.com integration experience, including between different business systems
- Strong experience with configuration, customization, programming with APEX APIs, APEX Triggers, Apex classes, APEX Web services, API, AppExchange deployment, Salesforce.com s-controls
- Strong practical deployment knowledge of Lightning, VisualForce, Flex, and LWC
- Understanding of DevOps and Release Management for large-scale transformation projects
- Ability to define the system landscape, identify gaps between current and desired end-states, and deliver a CRM solution
- Excellent communication skills to communicate with customers, partners, and internal team members.
Core Competencies
Demonstrates extensive expertise in Salesforce Sales, Service, Marketing, and Revenue Cloud solutions, with a strong focus on AI integration and deployment methodologies. Proven ability to lead technical design sessions and deliver enterprise-level CRM implementations that align with client business objectives.
Highest-signal resume keywords
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Salesforce Marketing Cloud
- Salesforce Revenue Cloud
- AI Integration
ATS Optimization Keywords
Hard Skills
- Salesforce.com Integration
- APEX Programming
- APEX APIs
- APEX Triggers
- APEX Classes
- Lightning
- VisualForce
- Flex
- LWC
- Agile Development
Soft Skills
Industry Keywords
- Enterprise CRM
- Customer Projects
- Front Office Processes
- Back Office Processes
- Best Practice Development Methodology
Tools & Technologies
- Vlocity OmniStudio
- AppExchange
- DevOps
- Release Management