Salesforce Technical Architect - B2B Commerce

Salesforce, Inc.; Bengaluru; On-site; INR 4,000,000 - 8,500,000; Full time

Benefits offered by this job

Travel opportunities

Job summary

Salesforce, Inc. is seeking an experienced Salesforce Architect to collaborate with client stakeholders, define requirements, and deliver well-architected solutions on the Salesforce platform.

You will lead technical design sessions, document architectures, and govern project delivery across integrations and data migration. The role requires 9-14 years CRM experience with at least 6 years on Salesforce, deep knowledge of B2B Commerce, OMS, and cross-cloud use cases, plus willingness to travel

Qualifications

• 9-14 years CRM experience with a minimum of 6 years on the Salesforce platform.
• Expert level understanding of the Salesforce product suite including B2B commerce on core, Sales, Service, and Community clouds.
• Strong knowledge of data integration, security, and platform architecture.

Responsibilities

• Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations.
• Translate business requirements into well-architected solutions on the Salesforce platform.
• Lead technical design sessions; architect and document solutions; identify gaps between current and desired end states.
• Provide oversight and governance of Salesforce projects; follow coding standards; lead code reviews.
• Manage the technical delivery of custom development, integrations, and data migration elements.
• Liaise with Salesforce product teams; travel to client sites 50-75% of the time.

Skills

Salesforce CRM

B2B Commerce

Architecture design

Data integration

Security best practices

Leadership

Education

Bachelor's degree or equivalent

Tools

ETL

ESB

CPQ

Connect APIs

Marketing automation

Reporting tools

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.Responsibilities:Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectationsTranslate business requirements into well-architected solutions that best leverage the Salesforce platformLead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client’s current and desired end statesProvide oversight and governance of Salesforce projectsFollow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followedManage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementationMaintain a target billable utilization aligned to the roleAbility to understand a project and deep dive to debug issuesFrom time-to-time, the TA may be expected to partake in other pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospectsLiaise with Salesforce product teams to support client implementationsTravels to client sites for projects, estimated 50-75%Requirements:Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)9-14 years CRM experience with a minimum of 6 years on the Salesforce platformExpert level understanding of the Salesforce product suite, including B2B commerce on core, Sales, Service, andCommunity cloudsUnderstanding of B2B sales processes, customer journeys, and e-commerce best practices.Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, ESB, marketing automation, reporting, etc.)Understanding of B2B Commerce Einstein Features & CapabilitiesUnderstanding B2B Commerce Extensions frameworkUnderstanding on B2B Commerce APIs and Connect APIsUnderstanding of cross cloud use cases (B2B, D2C, Loyalty, Revenue)Understanding of Salesforce OMSUnderstanding of systems architecture and ability to design scalable performance-driven solutionsUnderstanding of key design patterns and large data volume limitations and best practicesUnderstanding of data sharing and visibility considerations and how these play into platform architectureFamiliarity with platform authentication patterns (SAML, SSO, OAuth)Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)Strong understanding of environment management, release management, code versioning best practices, and deployment methodologiesExperience with platform security capabilities (TLS, SSL)Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomesStrong background in design/development of large web-based systems, or complete software product lifecycle exposureAbility to clearly articulate complex technical situations to business and management audiencesUnleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.