Salesforce Technical Architect

Salesforce; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Centaur Labs is looking for a Technical Architect who will design and manage complex Salesforce solutions tailored for clients. The role involves collaborating with stakeholders, translating business needs into effective Salesforce solutions, and overseeing the technical delivery of custom developments.

The ideal candidate should have extensive CRM experience, particularly on the Salesforce platform, and a strong understanding of systems architecture. The position may include travel for client projects requiring 50-75% on-site presence.

Qualifications

• 9-14 years CRM experience with a minimum of 6 years on the Salesforce platform.
• Expert level understanding of the Salesforce product suite.
• Experience with platform security capabilities and design patterns.

Responsibilities

• Collaborate with client stakeholders to define requirements and manage expectations.
• Translate business needs into well-architected solutions leveraging Salesforce.
• Manage the technical delivery of custom development and integrations.

Skills

Salesforce product suite expertise

Systems architecture understanding

Data integration tools knowledge

Project management

API integration

Strong understanding of environment management

Education

Degree or equivalent experience

Job description

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Technical Architect successfully designs and manages the delivery of complex Salesforce solutions for our customers. These technologies include but are not necessarily limited to Salesforce.com products and APIs, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies. You are both a big picture thinker and an in-depth problem solver, your knowledge and skills are both broad and deep. You take pride in designing systems that stand up to high volumes and will not fail at critical points. You have a good mix of technical and enterprise skills when it comes to architecting a solution. The solutions you design are built for the long‑term and will scale with the customer’s growth plans seamlessly. You have proven experience integrating systems via APIs as well as a strong development background.

Responsibilities

• Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
• Translate business requirements into well‑architected solutions that best leverage the Salesforce platform
• Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client’s current and desired end states
• Provide oversight and governance of Salesforce projects
• Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed
• Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
• Maintain a target billable utilization aligned to the role
• Ability to understand a project and deep dive to debug issues
• From time‑to‑time, the TA may be expected to partake in other pre‑sales activities such as discovery and technical deep‑dive sessions, Proof‑Of‑Concept (POC) development with prospects
• Liaise with Salesforce product teams to support client implementations
• Travels to client sites for projects, estimated 50‑75%

Requirements

• Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• 9‑14 years CRM experience with a minimum of 6 years on the Salesforce platform
• Expert level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Community Clouds
• Understanding of systems architecture and ability to design scalable performance‑driven solutions
• Understanding of key design patterns and large data volume limitations and best practices
• Understanding of data sharing and visibility considerations and how these play into platform architecture
• Familiarity with platform authentication patterns (SAML, SSO, OAuth)
• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)
• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
• Experience with platform security capabilities (TLS, SSL)
• Expert level experience defining the system architecture landscape, identifying gaps between current and desired end‑states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
• Strong background in design/development of large web‑based systems, or complete software product lifecycle exposure
• Active Salesforce certifications or ability to achieve relevant certifications upon hire

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via the Accommodations Request Form.

Posting Statement

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