Salesforce Technical Manager ( Salesforce Technical Architect exp is Manadatory )

Salesforce; Pune District; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Flexible work hours

Career development resources

Health and wellness benefits

Job summary

A leading cloud-based CRM provider in Pune, India is seeking a Technical Consulting Manager to design and manage complex Salesforce solutions for clients. The ideal candidate will have 9-15 years of CRM experience, including at least 6 years on the Salesforce platform. Responsibilities include leading technical design sessions, managing custom development, and collaborating with client stakeholders to ensure successful implementations. A strong understanding of the Salesforce product suite and effective team leadership are essential.

Qualifications

• 9-15 years CRM experience, with a minimum of 6 years on the Salesforce platform.
• Expert-level understanding of Salesforce products including Sales, Service, and Marketing Clouds.
• Strong background in design/development of web-based systems.
• Familiarity with platform authentication patterns like SAML and OAuth.

Responsibilities

• Collaborate with clients to define project requirements and deliverables.
• Lead technical design sessions and provide oversight for Salesforce projects.
• Manage custom development and data migration elements of Salesforce implementations.
• Participate in technical landscape discovery and POC development.
• Engage with global teams for delivery and maintain target utilization rates.

Skills

Technical delivery management

Team leadership

Salesforce ecosystem understanding

Problem-solving

Client stakeholder collaboration

Coding standards adherence

Education

Salesforce certifications

Tools

Salesforce.com products

API integrations

ETL tools

Job description

Job Category

Customer Success

Job Details

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Technical Consulting Manager is responsible for successfully designing and managing the successful delivery of complex Salesforce solutions for our customers. These technologies include—but are not necessarily limited to Salesforce.com products and APIs, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies. You are both a big picture thinker and in-depth problem solver, your knowledge and skills are both broad and deep. You take pride in designing systems that stand up to high volumes and won't fail at critical points. You have a good mix of technical and enterprise skills from a technology perspective. The solutions you design are built for the long-term and will scale with the customer's growth plans seamlessly. You have proven experience integrating systems via API’s as well as a strong development background. You are able to lead and motivate a team of highly capable individuals and help them meet their targets while enabling their growth.

Responsibilities And Requirements

• Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
• Lead technical design sessions. Design and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states
• Provide oversight and governance of Salesforce projects
• Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed
• Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
• Ability to understand a project and debug issues
• From time-to-time, participate in activities such as technical landscape discovery , Proof-Of-Concept (POC) development with prospects
• Liaise with Salesforce product teams to support client implementations
• Expert level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Commerce Clouds
• Understanding of systems architecture
• Understanding of key design patterns and large data volume limitations and best practices
• Understanding of data sharing and visibility considerations and how these play into platform architecture
• Familiarity with platform authentication patterns (SAML, SSO, OAuth)
• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)
• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
• Strong background in design/development of large web-based systems, or complete software product lifecycle exposure
• Lead a technical team and own customer and team engagement
• Travels to client sites for projects, estimated 50-75%
• Maintain a target billable utilisation aligned to the role
• 9-15 years CRM experience with a minimum of 6 years on the Salesforce platform
• Maintain billable utilisation targets for your team
• Technical enablement of team members on the latest Salesforce products and processes
• Working with global teams for delivery across geographies. We will need you to be flexible with your work hours
• Active Salesforce certifications or ability to achieve relevant certifications upon hire

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

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