Salesforce Technical Architect

Salesforce; Bengaluru; On-site; INR 2,000,000 - 3,000,000; Full time

Job summary

Salesforce is seeking a seasoned expert to lead technical deliverables and manage client expectations in Bengaluru, India. The ideal candidate will have 9-14 years of CRM experience and more than 6 years of expertise on the Salesforce platform. Key responsibilities include collaborating with stakeholders, designing solutions, and overseeing project governance. Strong technical knowledge and leadership skills are essential, along with active Salesforce certifications. The position involves travel to client sites up to 75%.

Qualifications

• 9–14 years of CRM experience with a minimum of 6 years on the Salesforce platform.
• Expert level understanding of the Salesforce product suite.
• Familiarity with platform authentication patterns (SAML, SSO, OAuth).

Responsibilities

• Collaborate with client stakeholders to define requirements.
• Translate business requirements into well-architected solutions.
• Lead technical design sessions and document solutions.

Skills

Salesforce platform

CRM experience

Systems architecture

Data integration tools

Environment management

Education

Degree or equivalent experience

Job description

Responsibilities

• Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
• Translate business requirements into well-architected solutions that best leverage the Salesforce platform
• Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client’s current and desired end states
• Provide oversight and governance of Salesforce projects
• Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed
• Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
• Maintain a target billable utilization aligned to the role
• Ability to understand a project and deep dive to debug issues
• From time-to-time, the TA may be expected to partake in other pre‑sales activities such as discovery and technical deep‑dive sessions, Proof‑Of‑Concept (POC) development with prospects
• Liaise with Salesforce product teams to support client implementations
• Travel to client sites for projects, estimated 50–75%

Requirements

• Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (e.g., extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
• 9–14 years CRM experience with a minimum of 6 years on the Salesforce platform
• Expert level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Community Clouds
• Understanding of systems architecture and ability to design scalable performance‑driven solutions
• Understanding of key design patterns and large data volume limitations and best practices
• Understanding of data sharing and visibility considerations and how these play into platform architecture
• Familiarity with platform authentication patterns (SAML, SSO, OAuth)
• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)
• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
• Experience with platform security capabilities (TLS, SSL)
• Expert level experience defining the system architecture landscape, identifying gaps between current and desired end‑states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
• Strong background in design/development of large web‑based systems, or complete software product lifecycle exposure
• Active Salesforce certifications or ability to achieve relevant certifications upon hire

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.