Salesforce Solution Architect

dentsuaegis; Pune District; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

Merkle in India is seeking an experienced Salesforce Architect to lead the design and delivery of enterprise-scale Salesforce solutions. The role demands deep expertise in Salesforce Core technologies, FSC, Data Cloud, and Agentforce, with a proven track record in end-to-end solution architecture.

Candidates should have hands-on experience with Apex, Visualforce, LWC, and integrations, plus strong leadership to guide cross-functional teams and engage with stakeholders for pre-sales activities.

Qualifications

• 8–10 years in Salesforce implementations, 4–5 years as a Solution Architect.
• Strong expertise in Salesforce Core technologies including Sales Cloud, Service Cloud, Apex, Visualforce, Lightning Components/LWC.
• Experience designing and delivering enterprise-scale Salesforce solutions.

Responsibilities

• Define and own Salesforce solution architecture across business and technology streams.
• Lead FSC, Data Cloud, and Agentforce solution implementations.
• Conduct architecture workshops, discovery sessions, and technical assessments.
• Drive solution design aligned with scalability, security, governance, and performance best practices.
• Partner with stakeholders to translate requirements into technical solutions.
• Provide architecture guidance during implementation and deployment."
• Mentor and guide Salesforce developers and architects.
• Ensure alignment with enterprise architecture standards and Salesforce best practices.

Skills

Sales Cloud

Service Cloud

Apex

Visualforce

Lightning Components / LWC

FSC (Financial Services Cloud)

Data Cloud

Agentforce

REST/SOAP APIs

Integration patterns

Solution architecture

Pre-sales & architecture proposals

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, or related field

Tools

Salesforce Agentforce Certification

Salesforce Data Cloud Certification

Job description

Salesforce Architect - Job Description

We are seeking an experienced and highly skilled Salesforce Architect to lead the design and delivery of enterprise-scale Salesforce solutions. The ideal candidate will possess deep expertise in Salesforce Core technologies, Financial Services Cloud (FSC), Data Cloud, Agentforce, solution architecture, and pre‑sales engagements. This role requires a strong technical leader who can collaborate with business and technology stakeholders to define scalable, secure, and high‑performing Salesforce solutions aligned with business objectives.

Must Have

• Over 8‑10 years of experience in Salesforce implementation, with at least 4‑5 years in a Solution Architect role.


• Strong expertise in Salesforce Core technologies including:




• Sales Cloud


• Service Cloud


• Apex


• Visualforce


• Lightning Components / LWC




• Proven experience designing and delivering enterprise-scale Salesforce solutions.


• Hands‑on experience defining end‑to‑end solution architecture for complex Salesforce implementations.


• Mandatory experience implementing Salesforce Financial Services Cloud (FSC) solutions.


• Strong understanding of Salesforce FSC data models, business processes, and industry best practices.


• Mandatory certifications:




• Salesforce Agentforce Certification


• Salesforce Data Cloud Certification




• Hands‑on experience with Salesforce Data Cloud implementation and customer data strategy.


• Experience leveraging Agentforce capabilities to build AI‑powered customer engagement and service experiences.


• Strong experience in custom Salesforce development using Apex, Visualforce, Lightning Web Components (LWC), and integrations.


• Ability to define and manage scalable, secure, and maintainable solution architecture across the Salesforce ecosystem.


• Expertise in Salesforce integration patterns, REST/SOAP APIs, middleware, and third‑party system connectivity.


• Proven ability to lead cross‑functional technical teams and guide implementation delivery.


• Experience collaborating with business stakeholders, functional consultants, and technical teams to define optimal Salesforce solutions.


• Strong hands‑on experience in:




• Solution definition


• Technical discovery workshops


• Architecture governance


• Estimation and proposal development


• Pre‑sales and client solutioning




• Ability to present technical solutions and architecture recommendations to business and executive stakeholders.


• Strong understanding of Salesforce security models, sharing architecture, governance, and platform best practices.


• Experience implementing complex business solutions using declarative and programmatic Salesforce capabilities.


• Hands‑on experience integrating Salesforce with enterprise systems using APIs and integration frameworks.


• Strong mentoring and leadership skills with experience guiding developers, technical leads, and junior architects.


• Excellent communication, stakeholder management, and problem‑solving skills.

Good to Have

• Salesforce Certified Application Architect certification - preferred.


• Salesforce Certified Solution Architect certification - preferred.


• Experience working in Agile delivery environments.


• Exposure to AI/GenAI capabilities within the Salesforce ecosystem.


• Experience supporting RFPs, solution estimations, and client presentations during pre‑sales engagements.


• Knowledge of enterprise architecture frameworks and governance methodologies.

Key Responsibilities

• Define and own Salesforce solution architecture across business and technology streams.


• Lead FSC, Data Cloud, and Agentforce solution implementations.


• Conduct architecture workshops, discovery sessions, and technical assessments.


• Drive solution design aligned with scalability, security, governance, and performance best practices.


• Partner with business stakeholders and delivery teams to translate business requirements into technical solutions.


• Provide architecture guidance during implementation and deployment phases.


• Support pre‑sales activities including solutioning, estimations, architecture proposals, and client discussions.


• Review technical designs, code quality, and integration strategies.


• Mentor and guide Salesforce developers, technical leads, and architects.


• Ensure alignment with enterprise architecture standards and Salesforce best practices.

Preferred Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.


• Strong understanding of enterprise integration and CRM transformation programs.


• Experience working with global delivery teams and enterprise clients.


• Ability to manage multiple stakeholders and complex delivery programs effectively.

Location

DGS India - Pune - Kharadi EON Free Zone

Brand

Merkle

Time Type

Full time

Contract Type

Permanent