Salesforce operations specialist ( Sales ops )

DealHub Ltd; Mumbai; Hybrid; INR 500,000 - 900,000; Full time

Job summary

DealHub Ltd. in Mumbai (Hybrid) is seeking a Salesforce operations specialist to support the Sales Development team by cleaning, enriching, and expanding Salesforce account and contact data. The role focuses on ensuring pipeline quality with accurate records and identifying new target accounts.

The ideal candidate has 1+ years in sales operations or CRM administration (Salesforce required) and hands-on data enrichment experience, with an eye for detail and the ability to work independently.

Qualifications

• 1+ years of experience in sales operations, data analysis, research, or CRM administration (Salesforce experience required).
• Hands-on experience with data enrichment tools.
• Familiarity with firmographic/technographic data and funding databases (Crunchbase, PitchBook, or similar) a plus.
• Excellent attention to detail and data accuracy.
• Ability to work independently and manage a research/enrichment backlog.
• Prior experience supporting a Sales Development or Sales Ops function preferred.

Responsibilities

• Audit Salesforce accounts and contacts for accuracy and duplicates; standardize data fields.
• Enrich existing records using third-party data tools.
• Research and create new target accounts in SFDC based on ICP criteria.
• Monitor and identify funded companies and expansion signals; add qualified accounts with notes.
• Flag and merge duplicates; maintain a clean database.
• Collaborate with SDRs and Sales Ops to prioritize research based on territory and campaigns.
• Build and maintain tracking on data quality metrics and new accounts.
• Document data sourcing and enrichment processes for repeatability.

Skills

Salesforce

Data analysis

Research

CRM administration

Tools

Crunchbase

PitchBook

Job description

Role: Salesforce operations specialist ( Sales ops )

Location: Mumbai , Hybrid

Shift Timings : Regular Shift

Experience: 1-10 Years

NOTE : Must have experience in Salesforce tool

JOB DESCRIPTION

We're looking for a detail-oriented candidate to support our Sales Development team by cleaning, enriching, and expanding our Salesforce account and contact data. This role is critical to improving pipeline quality by ensuring SDs are working with accurate, complete, and well-researched account records, and helping us identify and add new target accounts into the system.

Key Responsibilities

• Audit existing Salesforce accounts and contacts for accuracy, completeness, and duplicates; standardize and cleanse data fields (industry, employee count, revenue, HQ location, etc.)
• Enrich existing account and contact records using third-party data tools.
• Research and create new target accounts in SFDC based on ideal customer profile (ICP) criteria
• Monitor and identify recently funded companies, new market entrants, and expansion signals; add qualified accounts to the CRM with supporting research notes
• Flag and merge duplicate records; maintain a clean, deduplicated database
• Collaborate with SDRs and Sales Ops to prioritize account research based on territory and campaign needs
• Build and maintain tracking/reporting on data quality metrics and new accounts added
• Document data sourcing and enrichment processes for repeatability.

Qualifications

• 1+ years of experience in sales operations, data analysis, research, or CRM administration (Salesforce experience required)
• Hands-on experience with data enrichment tools
• Familiarity with firmographic/technographic data and funding databases (Crunchbase, PitchBook, or similar) a plus
• Excellent attention to detail and data accuracy
• Ability to work independently and manage a research/enrichment backlog
• Prior experience supporting a Sales Development or Sales Ops function preferred