Salesforce Developer

Persistent Systems Limited; Pune District; Hybrid; INR 1,200,000 - 2,400,000; Full time

Job summary

Persistent Systems Limited is seeking an experienced Salesforce AI Developer to join our Digital Engineering team in a hybrid work environment in India. You will design AI-powered Salesforce solutions, build CRM Analytics dashboards, and implement Einstein Discovery to generate actionable business insights.

The role requires 5–8 years of Salesforce development experience, strong Apex and LWC skills, and familiarity with Salesforce Data Cloud, Einstein, and GPT‑4 integrations.

Qualifications

• 5 to 8 years of experience in Salesforce application development.
• Strong hands-on experience with Salesforce Einstein, CRM Analytics, and Data Cloud.
• Proficient in Apex programming and Lightning Web Components (LWC).
• Experience building modern AI-powered Salesforce solutions and integrating APIs.

Responsibilities

• Design, develop, and implement AI-powered solutions using Salesforce Einstein and related capabilities.
• Build and enhance CRM Analytics dashboards, reports, and visualizations.
• Develop scalable custom solutions using Apex and LWC.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.

Skills

Salesforce development

Apex programming

Lightning Web Components

CRM Analytics/Tableau CRM

Sales Cloud

REST/SOAP APIs

Agile/Scrum

Tools

Salesforce Einstein

Salesforce Data Cloud

GPT-4 integration

Job description

We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what's next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.

We are seeking an experienced Salesforce AI Developer with 5 to 8 years of expertise in Salesforce development, AI-powered CRM solutions, and analytics platforms. The ideal candidate will have strong hands‑on experience with Salesforce Einstein, CRM Analytics, Salesforce Data Cloud, Apex, and Lightning Web Components (LWC). This role will focus on building innovative AI‑driven solutions that enhance customer engagement, optimize business processes, and deliver actionable insights through modern Salesforce technologies.

• Location: All Persistent Locations
• Experience: 5 to 8 years
• Job Type: Full Time Employment

What You'll Do:

• Design, develop, and implement AI‑powered solutions using Salesforce Einstein and related Salesforce AI capabilities.
• Build and enhance CRM Analytics (Tableau CRM) dashboards, reports, and visualization solutions.
• Utilize Salesforce Einstein Discovery to create predictive models and generate actionable business insights.
• Design and develop scalable custom solutions using Salesforce Apex and Lightning Web Components (LWC).
• Collaborate with business stakeholders to gather requirements and convert them into technical solutions.
• Integrate AI‑driven capabilities within Salesforce applications to improve customer engagement and operational efficiency.
• Work with Salesforce Data Cloud to manage, unify, and analyze large‑scale customer and business data.
• Implement and optimize Salesforce Service Cloud features and Einstein‑powered customer service capabilities.
• Leverage GPT‑4 and Generative AI technologies enhance user experiences and automate workflows.
• Configure and support Salesforce Agent force solutions for intelligent customer interactions.
• Develop integrations between Salesforce and external applications using APIs and Salesforce platform services.
• Participate in architecture discussions, code reviews, testing, and deployment activities.
• Ensure adherence to Salesforce development standards, security best practices, and governance guidelines.
• Troubleshoot application issues and implement performance improvements.
• Stay updated with emerging Salesforce AI, Einstein, Agent force, and Generative AI innovations.

Expertise You'll Bring:

• 5 to 8 years of experience in Salesforce application development and platform customization.
• Experience developing advanced analytics solutions using CRM Analytics (Tableau CRM).
• Strong proficiency in Salesforce Apex programming.
• Extensive experience building modern applications using Lightning Web Components (LWC).
• Experience working with Salesforce Data Cloud and customer data platforms.
• Strong understanding of Salesforce Service Cloud and Einstein Service capabilities.
• Knowledge of GPT‑4 and Generative AI integration within Salesforce environments.
• Experience implementing Salesforce Agent force solutions and customer service automation.
• Familiarity with Salesforce Sales Cloud and CRM processes.
• Strong understanding of Salesforce data modeling, security, and sharing architecture.
• Experience developing REST and SOAP API integrations.
• Knowledge of Salesforce deployment, release management, and DevOps best practices.
• Strong analytical and problem‑solving abilities.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities and work independently in a remote environment.
• Experience working in Agile and Scrum delivery teams.
• Strong stakeholder engagement and collaboration capabilities.
• Commitment to delivering scalable, secure, and high‑quality Salesforce solutions.
• Competitive salary and benefits package
• Culture focused on talent development with quarterly growth opportunities and company‑sponsored higher education and certifications
• Opportunity to work with cutting‑edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Values‑Driven, People‑Centric & Inclusive Work Environment:

Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

• We support hybrid work and flexible hours to fit diverse lifestyles.
• Our office is accessibility‑friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
• If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment

"Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind."