Salesforce Consultant with Slack and Agentforce Experience

CloudLabs Inc; India; Sur place; INR 1 200 000 - 1 800 000; Plein temps

Avantages offerts par ce poste

Competitive pay package

Medical insurance benefits

Industry-leading training

Opportunity to work remotely

Résumé du poste

A leading IT consulting firm in India is seeking a skilled Salesforce Consultant. The role focuses on engaging business stakeholders to design processes encompassing Salesforce and Slack while ensuring successful integrations with Agentforce. Candidates should have over 5 years of experience in Salesforce and proven success in projects involving Slack. This position offers competitive pay, benefits, and opportunities for remote work.

Qualifications

• 5+ years of hands-on Salesforce consulting or implementation experience.
• Minimum 1 successful project involving Slack integration and Agentforce implementation.
• Strong understanding of Salesforce clouds such as Sales Cloud, Service Cloud, Experience Cloud, or Platform.

Responsabilités

• Engage with business stakeholders to gather and analyze requirements.
• Design end-to-end business processes leveraging Salesforce and Slack.
• Lead functional solution design including use cases and process flows.
• Provide thought leadership on automation and AI-driven workflows.
• Support UAT, change management, and post-go-live adoption.

Connaissances

Salesforce consulting or implementation experience

Slack integration and Agentforce implementation

Salesforce automation and declarative development

Agile/Scrum delivery environments

Excellent communication skills

Outils

Salesforce

Slack

Agentforce

MuleSoft

Description du poste

CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments.

Within a short span, CloudLabs evolved from pure-play consulting into a transformative partner for Business Acceleration Advisory, Transformative Application Development & Managed Services - enabling digital transformations, M&A transitions, Automation & Process-driven optimizations & complex Integration initiatives for enterprises across the globe.

As a Strategic Planning & Implementation Partner for global companies, CloudLabs has seen a 200% uptake in winning high-value, high-impact and high-risk projects that are critical for the business.

With offices in the US, Canada, & India and with the team of 200+ experienced specialists, CloudLabs is now at an inflection point and ready for its next curve of progress.

Please Write & Follow Us Here

Website: cloudlabsit.com

LinkedIn: CloudLabs Inc

Email us: [e-mail]

What We Offer

• We welcome candidates rejoining the workforce after career break/parental leave and support their journey to reacclimatize to corporate.
• Competitive pay package.
• Attractive policy, medical insurance benefits, industry leading trainings.
• Opportunity to work remotely is available.

Responsibilities

• Engage with business stakeholders to gather, analyze, and translate requirements into Salesforce, Slack, and Agentforce solutions
• Design end-to-end business processes leveraging Salesforce, Slack workflows, and Agentforce AI agents
• Lead functional solution design, including use cases, user stories, process flows, and acceptance criteria
• Provide thought leadership on conversational interfaces, automation, and AI-driven service or sales workflows
• Support UAT, change management, training, and post-go-live adoption
• Configure and customize Salesforce using Flows, Apex (as needed), Lightning components, and integrations
• Design and implement Slack integrations with Salesforce (alerts, workflows, bots, notifications, approvals)
• Implement and configure Agentforce for intelligent case handling, automation, and AI-assisted workflows
• Collaborate with architects on system integration, security, data models, and scalability
• Troubleshoot and resolve technical and functional issues across Salesforce, Slack, and Agentforce

Required Qualifications

• 5+ years of hands-on Salesforce consulting or implementation experience
• Minimum 1 successful project involving Slack integration and Agentforce implementation
• Strong understanding of Salesforce clouds such as Sales Cloud, Service Cloud, Experience Cloud, or Platform
• Experience with Salesforce Flow, automation, and declarative development
• Solid understanding of Slack APIs, workflows, and Salesforce-Slack connectivity
• Experience working in Agile/Scrum delivery environments
• Excellent communication skills with the ability to bridge technical and business teams

Preferred Qualifications

• Experience with AI-driven solutions, conversational agents, or intelligent automation
• Exposure to integration tools (MuleSoft, REST/SOAP APIs)
• Experience working with enterprise or regulated clients
• Prior consulting or client-facing experience

Certifications (Required or Strongly Preferred)

• Salesforce Sales Cloud and/or Service Cloud Consultant
• Salesforce Slack Admin/Developer/Consultant (preferred but not mandatory)