Salesforce Commerce Cloud - Technical Architect

VML/WPP Enterprise Solutions; Mumbai City; On-site; INR 4,000,000 - 7,500,000; Full time

Job summary

VML/WPP Enterprise Solutions seeks an experienced Salesforce Commerce Cloud (SFCC) Technical Architect with 8+ years to lead architecture, design, and delivery for enterprise-scale ecommerce projects. You will oversee SFCC B2C solutions and drive multi-system integrations across OMS, CRM, ERP, and marketing platforms.

You will mentor teams, ensure best practices, and guide performance optimization, release governance, and client discussions.

Qualifications

• Experience with Salesforce Commerce Cloud (SFCC) B2C architecture and implementations.
• Ability to design scalable, secure, high-performance ecommerce solutions and govern technical designs.

Responsibilities

• Lead end-to-end technical architecture and solution design for SFCC B2C Commerce projects.
• Review and govern technical designs, code quality, and implementation best practices.
• Drive integrations with OMS, CRM, Payment Gateways, ERP, PIM, Loyalty, and Marketing platforms.
• Collaborate with Business, QA, DevOps, and Product Owners.
• Perform technical estimations, solution reviews, and risk assessments.
• Support production issue resolution, performance optimization, and platform stability initiatives.
• Mentor developers and technical leads across projects.
• Ensure SFCC best practices, coding standards, and release governance.
• Participate in client discussions, architecture workshops, and technical roadmap planning.

Skills

SFCC B2C

SFRA architecture

Cartridges

ISML

OCAPI/SCAPI

Controllers

JavaScript

Node.js

REST APIs

Integration patterns

CI/CD

Git

Jenkins

AWS/Azure

Serverless (Lambda, API Gateway, S3)

Architecture diagrams

Technical design docs

Solution blueprints

Ecommerce concepts

Tools

Git

Jenkins

Job description

Who We Are

WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. VML, part of WPP, supports WPP Enterprise Solutions by helping brands activate transformation through creativity and experience.

The opportunity

We are looking for an experienced Salesforce Commerce Cloud (SFCC) Technical Architect with 8+ years to lead architecture, design, and technical delivery for enterprise-scale ecommerce implementations and support engagements. The candidate should possess strong expertise in SFCC B2C architecture, integrations, performance optimization, and solution design, along with the ability to guide development teams and collaborate with business stakeholders.

What you’ll be doing

• Lead end-to-end technical architecture and solution design for SFCC B2C Commerce projects.
• Define scalable, secure, and high-performance ecommerce solutions aligned with business requirements.
• Review and govern technical designs, code quality, and implementation best practices.
• Drive integrations with third-party systems such as OMS, CRM, Payment Gateways, ERP, PIM, Loyalty, and Marketing platforms.
• Collaborate with cross-functional teams including Business, QA, DevOps, and Product Owners.
• Perform technical estimations, solution reviews, and risk assessments.
• Support production issue resolution, performance optimization, and platform stability initiatives.
• Mentor and guide developers and technical leads across projects.
• Ensure adherence to SFCC best practices, coding standards, and release governance.
• Participate in client discussions, architecture workshops, and technical roadmap planning.

What we want from you

• Strong hands‑on experience with Salesforce Commerce Cloud (Demandware / SFCC B2C).
• Expertise in SFRA architecture, cartridges, controllers, ISML, OCAPI, SCAPI, hooks, and job frameworks.
• Strong proficiency in JavaScript, Node.js, REST APIs, and integration patterns.
• Experience with CI/CD pipelines, Git, Jenkins, and deployment processes.
• Experience with cloud platforms such as AWS/Azure and serverless integrations (Lambda, API Gateway, S3, etc.)
• Prepare architecture diagrams, technical design documents, integration specifications, and solution blueprints.
• Good understanding of ecommerce concepts including catalog, checkout, promotions, inventory, and order management.
• Experience in performance optimization and troubleshooting.
• Strong communication and stakeholder management skills.

If you know some of this even better

• Experience with composable commerce or headless architecture.
• Exposure to Salesforce ecosystem products such as Service Cloud, Marketing Cloud, or Experience Cloud.
• Knowledge of frontend frameworks.
• SFCC certificationspreferred.

What we can offer you

Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact‑driven individuals: Heart, Brains and Courage.

We lead with Heart , fostering empathy and trust where genuine connections and human‑centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage , inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

About WPP

WPP is the trusted growth partner for the world's leading brands. With exceptional talent, trusted data and intelligence and world‑class partnerships - all united by our agentic marketing platform, WPP Open - we help clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

WPP (VML/WPP Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.