Salesforce Commerce Cloud - Technical Architect

VML; Mumbai; Hybrid; INR 2,500,000 - 4,200,000; Full time

Job summary

VML is seeking an experienced Salesforce Commerce Cloud Technical Architect to lead architecture, design, and delivery for large-scale ecommerce engagements. You will guide development teams, collaborate with business stakeholders, and ensure performance, security, and best practices across SFCC implementations.

The role requires 8+ years in SFCC, strong SFRA knowledge, and hands-on experience with cloud and CI/CD pipelines.

Qualifications

• 8+ years of experience in Salesforce Commerce Cloud architecture and delivery.
• Experience leading end-to-end SFCC B2C projects across integrations and performance optimization.
• Strong knowledge of SFRA, cartridges, controllers, and hooks.
• Hands-on with cloud platforms (AWS/Azure) and serverless components (Lambda, API Gateway).
• Experience with CI/CD pipelines, Git, and Jenkins.

Responsibilities

• Lead end-to-end technical architecture and solution design for SFCC B2C projects.
• Define scalable, secure ecommerce solutions aligned with business goals.
• Review designs, code quality, and implementation practices.
• Drive integrations with OMS, CRM, ERP, PIM, and marketing platforms.
• Mentor developers and ensure SFCC best practices and governance.

Skills

Salesforce Commerce Cloud

JavaScript

Node.js

REST APIs

CI/CD

Git

Jenkins

AWS/Azure

Serverless

Tools

OCAPI

SCAPI

ISML

SFCC

Job description

Who We Are

VML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world’s leading creative companies, including the WARC Creative 100. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore. VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel. For more information, please visit www.vml.com and follow along on LinkedIn #WeAreVML.

The opportunity

We are looking for an experienced Salesforce Commerce Cloud (SFCC) Technical Architect with 8+ years to lead architecture, design, and technical delivery for enterprise-scale ecommerce implementations and support engagements. The candidate should possess strong expertise in SFCC B2C architecture, integrations, performance optimization, and solution design, along with the ability to guide development teams and collaborate with business stakeholders.

What you’ll be doing

• Lead end-to-end technical architecture and solution design for SFCC B2C Commerce projects.
• Define scalable, secure, and high-performance ecommerce solutions aligned with business requirements.
• Review and govern technical designs, code quality, and implementation best practices.
• Drive integrations with third-party systems such as OMS, CRM, Payment Gateways, ERP, PIM, Loyalty, and Marketing platforms.
• Collaborate with cross-functional teams including Business, QA, DevOps, and Product Owners.
• Perform technical estimations, solution reviews, and risk assessments.
• Support production issue resolution, performance optimization, and platform stability initiatives.
• Mentor and guide developers and technical leads across projects.
• Ensure adherence to SFCC best practices, coding standards, and release governance.
• Participate in client discussions, architecture workshops, and technical roadmap planning.

What we want from you

• Strong hands-on experience with Salesforce Commerce Cloud (Demandware / SFCC B2C).
• Expertise in SFRA architecture, cartridges, controllers, ISML, OCAPI, SCAPI, hooks, and job frameworks.
• Strong proficiency in JavaScript, Node.js, REST APIs, and integration patterns.
• Experience with CI/CD pipelines, Git, Jenkins, and deployment processes.
• Experience with cloud platforms such as AWS/Azure and serverless integrations (Lambda, API Gateway, S3, etc.)
• Prepare architecture diagrams, technical design documents, integration specifications, and solution blueprints.
• Good understanding of ecommerce concepts including catalog, checkout, promotions, inventory, and order management.
• Experience in performance optimization and troubleshooting.
• Strong communication and stakeholder management skills.

If you know some of this even better

• Experience with composable commerce or headless architecture.
• Exposure to Salesforce ecosystem products such as Service Cloud, Marketing Cloud, or Experience Cloud.
• Knowledge of frontend frameworks.
• SFCC certifications preferred.

What we can offer you

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.

We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.

And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.