Salesforce Agentforce Technical Architect(12+yrs)

Infrabyteits

India

Remote

INR 3,500,000 - 5,500,000

Full time

9 days ago

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Job summary

Infrabyte Technology Solution Pvt Ltd is actively seeking a Salesforce Agentforce Technical Architect with 12+ years of IT experience to lead the design, architecture and execution of enterprise-grade AI-powered Salesforce solutions. The role requires expertise across Agentforce, Data Cloud, Einstein AI and multiple Clouds, with emphasis on secure governance and scalable integrations.

The candidate will architect autonomous AI agents, oversee REST, SOAP and MuleSoft integrations, mentor teams,

Qualifications

12+ years of overall IT experience.
8+ years of hands-on Salesforce development and architecture.
2+ years working with Salesforce Agentforce / Einstein AI.
Strong expertise in Data Cloud and AI-powered CRM solutions.
Experience designing enterprise integrations using REST APIs and MuleSoft.
Hands-on experience with Apex, LWC, Flows, and Platform Events.
Excellent stakeholder communication and solution presentation skills.

Responsibilities

Design end-to-end Salesforce Agentforce architecture for enterprise implementations.
Define scalable AI agent frameworks across Sales, Service, Marketing, and Experience Cloud.
Create architecture artifacts including HLDs, LLDs, sequence diagrams, and integration blueprints.
Lead technical discovery workshops with business stakeholders.
Mentor Salesforce developers and technical leads.

Skills

Apex

LWC

SOQL

SOSL

Flow

Triggers

Sales Cloud

Service Cloud

Experience Cloud

Data Cloud

REST

SOAP

GraphQL

MuleSoft

Platform Events

DevOps

Security

OAuth 2.0

JWT

Named Credentials

Salesforce Shield

AI Concepts

Prompt Engineering

RAG

Grounding

Guardrails

Reasoning

Job description

Infrabyte Technology Solution Pvt Ltd | Full time

Salesforce Agentforce Technical Architect(12+yrs)

Infrabyte Technology Solution combines expertise and experience as a Salesforce Partner. The company’s speciality guides its customers through the transformation process by advising them on the best strategies for the implementation of Salesforce solutions. Customers’ needs can be met ad-hoc through customer configuration or customisation. The consultants, business analysts and developers have a large number of certifications and are therefore ready to design and implement the most innovative and complex projects in the field of salesforce technology.

Job Description

This is a remote position.

Salesforce Agentforce Technical Architect – Detailed Job Description

Role: Salesforce Agentforce Technical Architect
Experience: 12+ Years (10+ years in Salesforce, 2+ years in AI/Agentforce)
Location: Hyderabad / Bengaluru / Pune / Remote (Hybrid Preferred)
Employment Type: Contract- Remote

About the Role

We are looking for a highly skilled Salesforce Agentforce Technical Architect to lead the design, architecture, and implementation of enterprise-grade AI-powered solutions using Salesforce Agentforce, Data Cloud, Einstein AI, Service Cloud, Sales Cloud, and Experience Cloud . The architect will define scalable agentic AI architectures, integrate enterprise systems, establish governance, and mentor development teams to deliver secure and intelligent customer experiences. This role aligns with Salesforce's enterprise architecture approach for Agentforce and focuses on building production-ready autonomous AI agents with strong governance and integration practices.

Key Responsibilities

Design end-to-end Salesforce Agentforce architecture for enterprise implementations.
Define scalable AI agent frameworks across Sales, Service, Marketing, and Experience Cloud.
Create architecture artifacts including HLDs, LLDs, sequence diagrams, and integration blueprints.
Lead technical discovery workshops with business stakeholders.
Recommend best practices for multi-cloud Salesforce implementations.

Agentforce & AI Development

Design and configure autonomous AI agents using Salesforce Agentforce .
Build conversational workflows using Prompt Builder and Agent Builder .
Implement reasoning, grounding, guardrails, and action orchestration for AI agents.
Configure AI-powered knowledge retrieval using Data Cloud and CRM data.
Optimize prompt templates for accuracy, safety, and business outcomes.
Architect solutions across:
Service Cloud
Experience Cloud
Data Cloud
Define reusable Apex frameworks and Lightning Web Component architecture.
Ensure governor-limit compliant and high-performance application design.
Design API-led integrations using REST, SOAP, Platform Events, and Pub/Sub APIs.
Integrate Agentforce with ERP, SAP, Oracle, MuleSoft, Azure, and third-party AI services.
Build secure authentication using OAuth 2.0, JWT, Named Credentials, and External Credentials.

Security & Governance

Establish AI governance and responsible AI practices.
Design role-based access, Shield encryption, field-level security, and audit strategies.
Define monitoring, observability, and testing standards for Agentforce deployments.
Conduct architecture reviews and production readiness assessments.

Technical Leadership