Sales Team Lead

IIDE Education Private Limited; Mumbai; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

A leading education provider in Mumbai is looking for a Sales Team Lead to oversee a small team of sales counselors. This role involves achieving enrollment targets, driving lead conversions, and monitoring sales processes. The ideal candidate will have 4-6 years of sales experience, including 1-2 years in a leadership role, alongside strong communication skills and proficiency in CRM tools. This position operates in an office environment from Monday to Saturday.

Qualifications

• 4-6 years of sales experience in EdTech or service industries.
• 1-2 years of experience leading or mentoring a sales team.
• Strong understanding of sales funnels and conversion metrics.
• Excellent coaching and people management skills.

Responsibilities

• Lead a team of 5-10 sales counselors to meet enrollment targets.
• Drive lead conversion through active engagement and follow-ups.
• Monitor sales funnel hygiene and accuracy.
• Conduct performance tracking and reporting.

Skills

Sales expertise

Team leadership

Communication skills

Data analysis

CRM proficiency

Objection handling

Tools

Salesforce

HubSpot

LeadSquared

Job description

Working Days: Monday to Saturday, excluding public holidays

Work Mode: Work from Office

Location: IIDE Corporate Office, Lower Parel

Reports to: Manager – Sales

About IIDE

IIDE is India’s most trusted digital marketing business school, offering government-recized online, offline, and postgraduate programs. We empower students, graduates, and working professionals to transform their careers and stay future-ready in the ever-evolving digital landscape.

About the Role

As a Sales Team Lead at IIDE, you will be responsible for leading a small team of sales counselors and driving enrollment targets for our programs. You will play a hands‑on role in sales execution while supporting team performance through coaching, daily monitoring, and process adherence. This role is ideal for a sales professional with strong people management skills, a data-driven mindset, and the ability to balance individual contribution with team leadership.

What You’ll Do

• Achieve assigned individual and team enrollment and revenue targets.
• Drive lead conversion through active calling, follow‑ups, and deal closures.
• Monitor lead aging and ensure timely follow‑ups by team members.
• Maintain hygiene and accuracy across the sales funnel.

Sales Process Execution & Improvement

• Execute sales strategies and campaigns as defined by sales leadership.
• Support cross‑selling and upselling initiatives within the team.
• Share regular feedback on lead quality, student behaviour, and market trends.
• Ensure consistent and effective usage of CRM tools by the team.

Team Supervision & Coaching

• Lead, guide, and motivate a team of 5–10 sales counselors.
• Conduct regular coaching sessions on call quality, pitching, objection handling, and closures.
• Set daily and weekly activity goals and track individual performance.
• Support onboarding and training of new team members.

Reporting & Quality Control

• Track and report key performance metrics including conversions, productivity, and revenue.
• Conduct call audits and quality checks to maintain sales standards.
• Ensure proper lead allocation and utilisation through regular CRM audits.
• Work closely with marketing teams to improve lead conversion and campaign outcomes.
• Contribute to continuous improvements in sales processes and team productivity.
• Take on additional responsibilities as assigned by sales leadership.

Who You Are

• Must-Have:
• Minimum 4–6 years of experience in sales, preferably in EdTech, education, or service-based industries.
• At least 1–2 years of experience leading or mentoring a sales team.
• Strong understanding of sales funnels, conversion metrics, and pipeline management.
• Excellent communication, coaching, and people management skills.
• Proficiency in MS Office and CRM tools (Salesforce, HubSpot, LeadSquared, etc.).
• Strong objection handling and negotiation abilities.
• Should Have:
• Experience executing sales strategies and meeting aggressive targets.
• Ability to analyse performance data and create actionable insights.
• Familiarity with sales automation tools and reporting dashboards.
• Nice to Have:
• Exposure to cross-functional collaboration with marketing or operations teams.
• Experience working in high-volume telesales environments.
• Certifications or training in sales leadership or team management.