Lead – Academic Counsellor (Delhi)

IIDE Education Private Limited; New Delhi; On-site; INR 335,000 - 603,000; Full time

Job summary

IIDE Education Private Limited in Delhi is seeking a Career Counsellor for the Delhi – South Extension 2 campus. You will counsel prospective students on digital marketing programs, provide career guidance, and drive enrollments while contributing to revenue targets.

You will mentor junior counsellors and coordinate with cross-functional teams to uphold high program and student interaction standards. You will also handle onboarding and training of new staff, collaborate to ensure smooth

Qualifications

• Counsel students about digital marketing programs and help them select the right course based on their goals.
• Communicate with students and parents via in-person meetings and calls, addressing queries and guiding them through course options.
• Provide expert advice on career opportunities and program outcomes.
• Mentor junior counsellors to enhance their performance and counseling effectiveness.
• Support onboarding and training of new team members.
• Collaborate with peers and management to ensure smooth operations and consistent conversion performance.
• Consistently meet daily, weekly, and monthly enrollment targets.
• Conduct regular follow-ups with leads and track conversions using CRM tools.
• Maintain accurate records, reports, and analytics to improve individual and team performance.

Responsibilities

• Counsel students about digital marketing programs and help them select the right course based on their goals.
• Communicate with students and parents via in-person meetings and calls, addressing queries and guiding them through course options.
• Provide expert advice on career opportunities and program outcomes.
• Mentor junior counsellors to enhance their performance and counseling effectiveness.
• Support onboarding and training of new team members.
• Collaborate with peers and management to ensure smooth operations and consistent conversion performance.
• Consistently meet daily, weekly, and monthly enrollment targets.
• Conduct regular follow-ups with leads and track conversions using CRM tools.
• Maintain accurate records, reports, and analytics to improve individual and team performance.

Skills

Counseling

Sales

CRM systems

English communication

Interpersonal skills

Leadership potential

Tools

CRM software

Job description

IIDE is India’s leading digital business school, offering industry-relevant programs in digital marketing, AI, and business. With a strong focus on experiential learning, we equip students, graduates, and working professionals with the skills required to thrive in today’s digital-first world.

Backed by a community of 500,000+ learners and 250+ industry experts, IIDE delivers hands-on training, real-world projects, and robust placement support. With campuses in Mumbai and Delhi, we continue to expand our presence across India and globally.

About the Role:

As a Career Counsellor at Delhi – South Extension 2, you will play a pivotal role in guiding prospective students through their educational journey. This role involves counseling students on digital marketing programs, providing career advice, and driving enrollments while contributing to revenue targets. You will mentor junior counsellors when required and work with cross-functional teams to uphold high standards across all programs and student interactions.

What You’ll Do:

• Counsel students about digital marketing programs and help them select the right course based on their goals.
• Communicate with students and parents via in-person meetings and calls, addressing queries and guiding them through course options.
• Provide expert advice on career opportunities and program outcomes.
• Mentor junior counsellors to enhance their performance and counseling effectiveness.
• Support onboarding and training of new team members.
• Collaborate with peers and management to ensure smooth operations and consistent conversion performance.
• Consistently meet daily, weekly, and monthly enrollment targets.
• Conduct regular follow-ups with leads and track conversions using CRM tools.
• Maintain accurate records, reports, and analytics to improve individual and team performance.

Additional Duties:

• Handle escalations or complex student queries as required.
• Participate in promotional and engagement activities for student outreach.
• Perform any other reasonable duties as requested by management, aligned with the broad scope of the position.

Who You Are:

• 1–8 years of experience in counseling or sales, preferably in the EdTech industry.
• Excellent written and spoken English.
• Strong interpersonal, listening, and communication skills.
• Proven track record of achieving sales and counseling targets.
• Proficiency with CRM systems and sales automation tools.

Should Have:

• Ability to manage multiple priorities in a fast-paced environment.
• Leadership potential and readiness to take on additional responsibilities.

Nice to Have:

• Prior experience in EdTech or education counseling.
• Certifications or knowledge in digital marketing or education counseling.

Why Join IIDE?

• Work with one of India’s fastest-growing digital education brands
• Gain exposure to end-to-end marketing and student acquisition processes
• Collaborative and high-growth work environment
• Opportunities for career advancement and leadership roles

Who You’ll Thrive As

• Is empathetic and passionate about guiding students in their career decisions
• Is target-driven and thrives in a performance-oriented environment
• Has strong communication and persuasion skills
• Enjoys mentoring others and contributing to team success
• Adapts quickly and takes ownership of responsibilities

• Revenue Targets: Consistent achievement of weekly enrollment and revenue goals
• Talk Time: 2–3 hours of active talk time daily
• Location Requirement: Candidate must be residing in Delhi